LAURYN GARCIA QUINONES

• Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
• Bussed, cleaned, and set tables to ensure quick turnover and increase the number of covers
• Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
• Resolved guest complaints to ensure complete customer satisfaction
• Trained new employees at various stations throughout the store.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Created down payment paperwork and took the downpayments.

•Logged and closed all of the service ROs.

•Handled all the phones.

• Was frequently complimented by customers for going above and beyond my normal responsibilities
• Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables and restocking supplies
• Seated guests at tables with courtesy, providing menus, and accurately recording drink orders
• Greeted regular customers and maintained relationships with them
• Was able to quickly and effectively resolve guest complaints.

• Used upselling techniques and offered product and service consultations
• Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
• Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
• Customers received merchandise recommendations based on their needs and preferences
• Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
• Organized displays and stocked shelves to draw customers' attention to specific items.

• Processed new orders quickly and accurately
• Educated customers about promotions to increase sales
• Helped customers by guiding them and answering their questions
• Counted the cash in the register drawer at the start and end of each shift
• Greeted customers with a smile and offered prompt and dedicated assistance
• Handled customer complaints and took the necessary steps to resolve their problems
• Efficiently and accurately processed a large number of transactions.