Lauryn Hixon
Eastpointe,MI
Summary
Experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes.
Overview
8
8
years of professional experience
Work History
Summer Nurse Intern
Ascension
06.2024 - 10.2024
- Promoted a safe and clean environment, adhering to infection control policies and procedures at all times.
- Assisted in the administration of medications, ensuring accurate dosages for optimal patient outcomes.
- Served as an advocate for patients'' rights, ensuring that their needs were met in a timely manner.
- Developed trusting relationships with patients and families through empathetic communication and active listening.
- Assisted with successful completion of daily tasks such as bathing, dressing, feeding or assisting with ambulation for patients.
Customer Service Representative
Buy Buy Baby
04.2020 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Surgical Assistant
Summit Oral Care
04.2017 - 01.2020
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
- Protected patients from infection by setting up and managing sterile operating fields.
- Improved patient outcomes by providing precise surgical assistance during various procedures.
Education
Nursing
Macomb Community College
Warren, MI05-2025
Skills
- Clinical judgment
- Patient assessment
- Compassionate care
- Electronic charting
- Family education
- Family-centered care
Timeline
Summer Nurse Intern
Ascension
06.2024 - 10.2024
Customer Service Representative
Buy Buy Baby
04.2020 - 04.2022
Surgical Assistant
Summit Oral Care
04.2017 - 01.2020
Nursing
Macomb Community College