Lauryn Klemm
Palm Harbor
Summary
Dynamic and reliable professional with extensive customer service experience at Starbucks. Proven ability to enhance customer satisfaction through active listening and attention to detail. Skilled in team collaboration and maintaining a welcoming atmosphere, consistently fostering loyalty and positive relationships. Committed to excellence in hospitality and professionalism in fast-paced environments.
Knowledgeable Nursing student with solid foundation in patient care and clinical practices. Demonstrated ability to support medical staff in various healthcare settings, contributing to patient recovery and well-being. Providing compassionate care and always ready to learn and help.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
04.2023 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment with attention to detail and safety protocols.
- Delivered exceptional customer service, fostering a welcoming environment for patrons.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure efficient service during peak hours.
- Participated in ongoing training sessions to enhance product knowledge and barista skills.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Apparel Sales Associate
Dicks Sporing Goods
08.2020 - 11.2021
- Assisted customers in selecting apparel based on preferences and body types.
- Maintained product displays to ensure a visually appealing shopping environment.
- Processed transactions accurately using point-of-sale systems.
- Trained new associates on store policies, procedures, and customer service standards.
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
Sales Associate
Five Below
2019 - 2020
- Provided exceptional customer service, resolving inquiries and enhancing the shopping experience.
- Trained new associates on product knowledge and company policies to ensure consistency.
- Processed transactions accurately using POS systems while maintaining cash handling procedures.
- Enhanced customer loyalty through effective relationship building and follow-up communication strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
Seasonal Worker
Target
10.2019 - 12.2019
- Managed inventory levels, ensuring accurate stock replenishment and organization on sales floor.
- Coordinated merchandise displays to enhance product visibility and drive customer engagement.
- Monitored compliance with safety protocols, contributing to a secure shopping environment for customers and staff.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
Education
Associate of Science - Nursing
St.Petersburg College
Pinellas Park, FL12-2026
Associate of Arts -
St.Petersburg College
Tarpon Springs, FL05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Professional demeanor
- Team collaboration
- Calm demeanor
- Customer service
- Reliable and dependable
- Hospitality and professionalism
- Active listening
- Organizational skills
- Excellent communication
Certification
BLS
Timeline
Barista
Starbucks
04.2023 - Current
Apparel Sales Associate
Dicks Sporing Goods
08.2020 - 11.2021
Seasonal Worker
Target
10.2019 - 12.2019
Sales Associate
Five Below
2019 - 2020
Associate of Science - Nursing
St.Petersburg College
Associate of Arts -
St.Petersburg College
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