Summary
Overview
Work History
Education
Skills
Timeline
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LAURYN MARTIN

Sacramento,California

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Crew Member

Trader Joes
01.2023 - Current
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints

Certified Nursing Assistant

Generations Healthcare
09.2021 - 01.2023
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
  • Completed daily documentation and charts regarding patient care and input reports into practice databases
  • Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
  • Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals

Shift Supervisor

Round Table Pizza
07.2019 - 06.2021
  • Demonstrated ability to manage a team of employees and ensure successful shift operations
  • Managed store closing and opening procedures to ensure safety and security
  • Assisted customers with inquiries, orders and complaints, over the phone and face to face, in a timely manner
  • Trained new employees in job duties, safety protocols, policies and procedures, and company culture

Education

Bachelor of Science - Business Admin. Information Technology Management

Western Governors University
Salt Lake City, UT
12-2025

Associate - Biology Of Pre-Nursing

Cosumnes River College
01.2024

Skills

  • Customer Satisfaction
  • Billing and Payment Processing
  • Customer Service and Assistance
  • Efficient and Detail-Oriented
  • Customer Data Confidentiality
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Multitasking
  • Complaint resolution

Timeline

Crew Member

Trader Joes
01.2023 - Current

Certified Nursing Assistant

Generations Healthcare
09.2021 - 01.2023

Shift Supervisor

Round Table Pizza
07.2019 - 06.2021

Associate - Biology Of Pre-Nursing

Cosumnes River College

Bachelor of Science - Business Admin. Information Technology Management

Western Governors University

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LAURYN MARTIN