Summary
Overview
Work History
Education
Skills
Timeline
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Lauryn May

Philadelphia,PA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

2
2
years of professional experience

Work History

Hostess

Olive Garden
11.2021 - 03.2022
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Sales Associate

Zumiez
07.2020 - 10.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor of Arts - BFA

Temple University
Philadelphia, PA
05.2026

High School Diploma -

Concord High School
Wilmington, DE
06.2022

Skills

  • Customer Service
  • Complaint Handling
  • Server Support
  • Event Planning
  • Dining Area Maintenance
  • Reservations Management
  • Food Running
  • Dining Room Management

Timeline

Hostess

Olive Garden
11.2021 - 03.2022

Sales Associate

Zumiez
07.2020 - 10.2021

Bachelor of Arts - BFA

Temple University

High School Diploma -

Concord High School

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Lauryn May