Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauryn McSweeney

St Louis,MO

Summary

Dedicated worker with established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations.

Overview

3
3
years of professional experience

Work History

Desk Assistant

UMSL Residential Life and Housing
Saint Louis, MO
08.2023 - Current

- Efficiently responded to phone calls and emails within specified timeframes.
- Managed customer records in compliance with data privacy laws.
- Monitored security cameras ensuring premises' safety.
- Maintained a welcoming front desk for a positive initial impression.
- Directed incoming calls to the appropriate departments or employees.
- Warmly greeted guests, providing a positive company impression.
- Routed voicemails and facilitated service/maintenance calls for office equipment.
- Enhanced cross-departmental communication for improved efficiency.
- Acted as a key contact person, fostering strong client communication.
- Swiftly addressed inquiries via phone/email, prioritizing prompt responses.
- Provided exemplary customer service for office visitors.
- Covered reception duties during staff absences or breaks.
- Directed and managed incoming mail, packages, and deliveries.
- Fostered positive relationships with colleagues and management.
- Managed data entry into spreadsheets for tracking purposes.
- Assisted guests and vendors with navigation and support within the space.
- Created various communication forms such as memos as required.
- Handled mail distribution and maintained cleanliness in designated areas.
- Engaged customers effectively using interpersonal skills.
- Offered superior service and attention to customers both in-person and over the phone.
- Addressed customer needs promptly and effectively.
- Pursued continuous education and training to stay updated.
- Organized class assignments to meet deadlines effectively.

Intern

Local Government Unit
Coopers Town, Abaco
07.2023 - 07.2023
  • Reviewed files to check for complete and accurate information.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Input data into computer systems to support document and information retrieval.
  • Provided support during document imaging projects by preparing paper records for scanning.
  • Handled confidential material with discretion in accordance with company regulations.
  • Organized and filed documents according to established procedures.
  • Sorted or classified information according to content, purpose or user criteria.
  • Retrieved requested files from archives or other offsite locations.
  • Completed day-to-day duties accurately and efficiently.
  • Classified information into chronological, alphabetical, or numerical order.
  • Maintained records of materials using logbooks or computers and generated computerized reports.
  • Prepared labels for new files and folders as needed.
  • Located, retrieved and copied information in response to requests and delivered to authorized users.

Intern

Local Government Unit
Coopers Town, Abaco
07.2022 - 07.2022
  • Reviewed files to check for complete and accurate information.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Input data into computer systems to support document and information retrieval.
  • Provided support during document imaging projects by preparing paper records for scanning.
  • Handled confidential material with discretion in accordance with company regulations.
  • Organized and filed documents according to established procedures.
  • Sorted or classified information according to content, purpose or user criteria.
  • Retrieved requested files from archives or other offsite locations.
  • Completed day-to-day duties accurately and efficiently.
  • Classified information into chronological, alphabetical, or numerical order.
  • Maintained records of materials using logbooks or computers and generated computerized reports.
  • Prepared labels for new files and folders as needed.
  • Located, retrieved and copied information in response to requests and delivered to authorized users.

Stocker

PJ's Convenience Store
Harbour Island, Eleuthera
12.2020 - 12.2020

- Stamped price tags on merchandise according to official price lists.
- Demonstrated strong teamwork skills within the production and transport staff.
- Inspected merchandise for wear or defects, disposing of damaged items as per supervisor instructions.
- Updated products with new pricing or temporary promotion signs to enhance sales.
- Received, processed, and organized incoming merchandise shipments.
- Moved and rebuilt displays and shelves to optimize merchandise visibility.
- Maintained a clean, orderly warehouse environment.
- Organized storage areas for optimal space utilization.
- Lifted materials of various weights regularly.
- Followed safety protocols for handling hazardous materials.
- Replenished stock to ensure availability.
- Arranged merchandise attractively to drive sales.
- Stocked shelves with new items, addressing outdated or damaged products.
- Packed and checked breakable items before stocking.
- Participated in periodic physical inventory checks.
- Completed daily duties accurately and efficiently.
- Prioritized and organized tasks to achieve service goals efficiently.
- Assisted customers with inquiries and requests to enhance satisfaction.

Education

High School Diploma -

Sherlin C Bootle High School
Coopers Town, Abaco
06-2023

North Eleuthera High School
Lower Bouge, Eleuthera

Forensic Psychology

University of Missouri - St Louis
St Louis, MO
05-2027

Skills

  • Message Taking
  • Office Administration
  • Mail Distribution
  • File Management
  • Data Entry
  • Time Management
  • Verbal and Written Communication
  • Document Control
  • File and Record Keeping
  • Positive and Professional
  • Email Correspondence
  • Fast Learner
  • Administrative Duties
  • Computer Skills

Timeline

Desk Assistant

UMSL Residential Life and Housing
08.2023 - Current

Intern

Local Government Unit
07.2023 - 07.2023

Intern

Local Government Unit
07.2022 - 07.2022

Stocker

PJ's Convenience Store
12.2020 - 12.2020

High School Diploma -

Sherlin C Bootle High School

North Eleuthera High School

Forensic Psychology

University of Missouri - St Louis
Lauryn McSweeney