Lauryn Michael Taylor, MPH
Atlanta,GA
Summary
Experienced with conducting thorough research and analyzing data to support academic projects. Utilizes strong organizational skills and attention to detail to ensure accuracy and reliability of findings. Knowledge of statistical software and effective communication techniques to present research results clearly.
Overview
6
6
years of professional experience
Work History
Patient Services Coordinator (Team Lead)
Shady Grove Fertility
2025.07 - Current
- Coordinate patient care activities including scheduling, follow-ups, referrals, and communication between patients, providers, and clinical staff.
- Manage front-office and daily practice operations, including patient check-in/out, documentation, and office workflow support.
- Verify insurance, explain benefits, and support financial counseling discussions.
- Optimize provider schedules and clinic flow to improve patient throughput and room utilization.
- Address patient concerns, escalations, and service issues, ensuring timely resolution.
- Support office management duties including supply coordination, administrative tracking, and process improvement.
- Communicate operational issues and patient feedback to leadership to support quality and efficiency improvements.
Research Assistant / Surveys & Data Intern
Georgia State University
2024.12 - 2025.11
- Coordinated compliant data collection, consent documentation, and participant communication.
- Organized datasets and lead data collection and analysis.
- Ensured adherence to institutional and ethical standards.
Postgraduate Community Health Summer Intern
Advocate Health
2024.06 - 2024.08
- Supported healthcare program planning, evaluation, and administrative coordination.
- Conducted literature reviews and assisted with data tracking and reporting.
- Utilized REDCap and Microsoft Office to support operations.
Qualified Mental Health Professional (Temporary)
Smart Health
2022.12 - 2023.07
- Delivered case management and care coordination services.
- Maintained clinical documentation and collaborated with multidisciplinary teams.
- Supported continuity of care through community resource coordination.
Protocol Manager / Lab Supervisor
WeTHRIVE Lab
2022.02 - 2023.05
- Managed operational workflows, documentation, scheduling, and team coordination.
- Enforced and standardized lab protocol.
- Supervised and assisted in data processes and trained a team of 2 staff, ensuring accuracy and compliance.
Student Nurse (Clinical Training)
Prairie View A&M University
2020.01 - 2022.05
- Successfully completed 1.5 years of nursing education with supervised clinical and simulation-based training.
- Assisted with patient care activities, vital signs, basic assessments, and documentation.
- Applied infection control, safety protocols, HIPAA compliance, and ethical standards of care.
- Collaborated with interdisciplinary healthcare teams.
Education
Master of Public Health -
Georgia State University
Atlanta, GA08.2025
Bachelor of Science - Psychology
Prairie View A&M University
Houston, TX12.2022
Skills
- Compliance & Documentation
- Process Improvement
- Data & Reporting
- Healthcare systems
- Customer service
- Regulatory compliance
- Data collection
- Data analysis
- SAS & SPSS proficiency
- Microsoft Office proficiency
- Document management
- Research reporting
- Scientific writing
- Research paper writing
Timeline
Patient Services Coordinator (Team Lead)
Shady Grove Fertility
2025.07 - Current
Research Assistant / Surveys & Data Intern
Georgia State University
2024.12 - 2025.11
Postgraduate Community Health Summer Intern
Advocate Health
2024.06 - 2024.08
Qualified Mental Health Professional (Temporary)
Smart Health
2022.12 - 2023.07
Protocol Manager / Lab Supervisor
WeTHRIVE Lab
2022.02 - 2023.05
Student Nurse (Clinical Training)
Prairie View A&M University
2020.01 - 2022.05
Master of Public Health -
Georgia State University
Bachelor of Science - Psychology
Prairie View A&M University