Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
4
4
years of professional experience
Work History
Hostess
Guiseppes Italian Restaurant
Williamsburg, VA
05.2022 - Current
Greeted guests warmly upon arrival, seating them promptly.
Verified reservations and wait times with customers.
Maintained a clean and organized dining area.
Assisted in preparing the restaurant for opening and closing shifts.
Provided menus to customers and answered questions regarding menu items.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Monitored customer satisfaction levels throughout their meal experience.
Demonstrated strong interpersonal skills when interacting with customers.
Accurately recorded customer information into reservation system.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Server
The Golden Horse shoe golf club
Williamsburg, VA
05.2024 - 08.2024
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Ice Cream Server
Ritas Coney Ice And Frozen Custard
Williamsburg, VA
06.2022 - 10.2022
Greeted customers and provided menu information.
Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
Prepared orders for customers by scooping ice cream into dishes or cones.
Operated cash register to collect payments from customers.
Restocked supplies of napkins, straws, spoons and other items as needed.
Cleaned tables, chairs and dining areas after customer use.
Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Ensured that all health regulations were followed during food preparation and storage processes.
Hostess
The Amber Ox
Williamsburg , VA
09.2021 - 05.2022
Greeted guests warmly upon arrival, seating them promptly.
Verified reservations and wait times with customers.
Maintained a clean and organized dining area.
Assisted in preparing the restaurant for opening and closing shifts.
Provided menus to customers and answered questions regarding menu items.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Demonstrated strong interpersonal skills when interacting with customers.
Front of House Employee
Chick-fil-A
Williamsburg, VA
06.2020 - 08.2021
Greeted customers and provided friendly customer service.
Informed customers of daily specials, menu items, and restaurant policies.
Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
Education
Bachelor of Science -
James Madison University
Harrisonburg, VA
05-2027
High School Diploma -
Bruton High School
Williamsburg, VA
06-2023
Skills
Dining room management
Customer Service
Event Planning
Seating coordination
Guest complaint resolution
Complaint Handling
Server Support
Reservation Management
Affiliations
Club Water polo, Club rowing, NSSHLA, InterVarsity Christian fellowship,