Overview
Work History
Education
Skills
Certification
Timeline
Generic

LAURYN RUIZ

Tucson

Overview

5
5
years of professional experience
1
1
Certification

Work History

E-filing Assistant

Guglielmo & Associates
10.2024 - Current
  • Enhanced document retrieval times by maintaining an updated and accurate filing index.
  • Collaborated with team members to resolve any discrepancies or issues in filed documents.
  • Responded promptly to internal requests for archived materials, ensuring smooth workflows across teams.
  • Maintained confidential records securely, adhering to company policies and legal requirements.

Manager

Celebrity tanning
11.2021 - 08.2024
  • Directed staff development initiatives to enhance employee performance, emphasizing a commitment to professional growth.
  • Fostered positive relationships with clients through proactive communication tactics.
  • Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.


Barista Shift Lead

Robeks
03.2020 - 11.2021
  • Coordinated daily shift changes ensuring proper communication between incoming and outgoing shifts.
  • Provided training and mentorship to new baristas on product knowledge, cash handling, and customer service techniques.
  • Analyzed data from point-of-sale systems to identify areas of improvement in workflow processes.
  • Conducted weekly inventory checks to ensure adequate stock levels of supplies and ingredients.
  • Monitored staff performance to ensure quality control standards are met.

Office Assistant

Sonoran UCEDD
09.2020 - 07.2021
  • Supported team members with research projects by gathering data from online sources.
  • Managed calendar appointments for multiple staff members ensuring all deadlines were met.
  • Provided administrative support to senior managers, including scheduling meetings, preparing documents and coordinating travel arrangements.

Education

Master of Arts - Clinical Mental Health Counseling

University of Arizona
Tucson, Arizona
05-2026

Bachelor of Arts - Psychology

University of Arizona
Tucson, Arizona
05.2023

Skills

  • Verbal and Written Communication
  • Customer Service
  • Quality Standards
  • Sales Activities
  • Team Leadership
  • Time management
  • Microsoft office
  • Active listening

Certification

  • Psychological First aid Training - 2024
  • Trauma informed

Timeline

E-filing Assistant

Guglielmo & Associates
10.2024 - Current

Manager

Celebrity tanning
11.2021 - 08.2024

Office Assistant

Sonoran UCEDD
09.2020 - 07.2021

Barista Shift Lead

Robeks
03.2020 - 11.2021

Master of Arts - Clinical Mental Health Counseling

University of Arizona

Bachelor of Arts - Psychology

University of Arizona

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LAURYN RUIZ