Lauryn Taylor
Wellington,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Siperstein Dermatology
2022.12 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with onboarding new clients and securing paperwork completion.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
Cashier
Hook Fish and Chicken
2019.04 - Current
- Take orders
- Make sure customers are happy with their meal
- Provide exceptional customer service
- Expedite food
- Clean
- Take out trash
- Make sauces
- Stock up beverages
Medical Receptionist
Gardens Dermatology
2022.04 - 2022.12
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
Medical Receptionist
Obgyn Specialists of The Palm Beaches
2021.02 - 2022.04
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Invoiced patients accurately in line with charging guidelines.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Brand Representative, Cashier, Customer service associate
Hollister Co, Walgreens
2017.10 - 2018.03
- Stocked up clothing
- Assisted customers on finding the right size
- Promoted clothing by wearing store clothing at work
Cashier
Walgreens
2016.08 - 2017.10
- I assisted customers in looking for products around store
- I was also a cashier
- I worked in cosmetics and assisted on what cosmetics would be appropriated
- I worked very well my coworkers.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Science - Nursing
Academy For Practical Nursing And Health Occupations
West Palm Beach, FL10.2025
Associate of Arts -
Palm Beach State College
Lake Worth, FL06.2024
High School Diploma -
Wellington High School
Wellington, FL05.2019
Skills
- Medical Terminology
- Time management
- Cashiering
- Medical Receptionist
- Medical office experience
- EMR systems
- Medical scheduling
- Insurance verification
- Medical Records
- HIPAA
- Patient Care
- Medical Billing
- Certifications and Licenses CPR/AED
- Assessments
- Personality: Customer Service Fit — Proficient
- Measures the traits that are important for high-quality customer service. Full results: Proficient
- Receptionist — Proficient
- Evaluates knowledge and skills essential to receptionist jobs.
- Full results: Proficient
- Using basic scheduling, attention to detail, and organizational skills in an office setting.
- Maintaining data integrity by detecting errors
- Managing physician schedules and maintaining accurate patient records
- Electronic health records: Best practices — Proficient
- Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
- Administrative assistant/receptionist — Proficient
- Using basic scheduling and organizational skills in an office setting
- Customer focus & orientation — Proficient
- PC Proficiency
- Business Operations Understanding
- Telephone Skills
- Mail Handling
- Verbal and Written Communication
- Document Control
- Security Awareness
- Information Protection
- Schedule Management
- Organization and Efficiency
- Supply Management
- Visitor Check-In
- Reminder Calls
- Referral Coordination
- Records Preparation
- Call Transfers
- Greeting and Seating Clients
- Patient Reception
- Appointment Booking
Certification
- BLS certification
- CPR/AED training and certification
Languages
French
Native or Bilingual
Creole
Native or Bilingual
Spanish
Professional Working
Timeline
Receptionist
Siperstein Dermatology
2022.12 - Current
Medical Receptionist
Gardens Dermatology
2022.04 - 2022.12
Medical Receptionist
Obgyn Specialists of The Palm Beaches
2021.02 - 2022.04
Cashier
Hook Fish and Chicken
2019.04 - Current
Brand Representative, Cashier, Customer service associate
Hollister Co, Walgreens
2017.10 - 2018.03
Cashier
Walgreens
2016.08 - 2017.10
Associate of Science - Nursing
Academy For Practical Nursing And Health Occupations
Associate of Arts -
Palm Beach State College
High School Diploma -
Wellington High School
- BLS certification
- CPR/AED training and certification
Similar Profiles
Fizza KhanFizza Khan
Clinical Manager at Siperstein Dermatology GroupClinical Manager at Siperstein Dermatology Group
Juliebeth AscencioJuliebeth Ascencio
Mohs Surgical Technician at Siperstein DermatologyMohs Surgical Technician at Siperstein Dermatology
Krystin ElsassKrystin Elsass
Surgical Coordinator/Medical Assistant at Siperstein DermatolgoySurgical Coordinator/Medical Assistant at Siperstein Dermatolgoy