Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lauryn Taylor

Wellington,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist

Siperstein Dermatology
12.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Cashier

Hook Fish and Chicken
04.2019 - Current
  • Take orders
  • Make sure customers are happy with their meal
  • Provide exceptional customer service
  • Expedite food
  • Clean
  • Take out trash
  • Make sauces
  • Stock up beverages

Medical Receptionist

Gardens Dermatology
04.2022 - 12.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed patient referrals to other medical specialists.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.

Medical Receptionist

Obgyn Specialists of The Palm Beaches
02.2021 - 04.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed patient referrals to other medical specialists.
  • Invoiced patients accurately in line with charging guidelines.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Obtained payments from patients and scanned identification and insurance cards.

Brand Representative, Cashier, Customer service associate

Hollister Co, Walgreens
10.2017 - 03.2018
  • Stocked up clothing
  • Assisted customers on finding the right size
  • Promoted clothing by wearing store clothing at work

Cashier

Walgreens
08.2016 - 10.2017
  • I assisted customers in looking for products around store
  • I was also a cashier
  • I worked in cosmetics and assisted on what cosmetics would be appropriated
  • I worked very well my coworkers.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Associate of Science - Nursing

Academy For Practical Nursing And Health Occupations
West Palm Beach, FL
10.2025

Associate of Arts -

Palm Beach State College
Lake Worth, FL
06.2024

High School Diploma -

Wellington High School
Wellington, FL
05.2019

Skills

  • Medical Terminology
  • Time management
  • Cashiering
  • Medical Receptionist
  • Medical office experience
  • EMR systems
  • Medical scheduling
  • Insurance verification
  • Medical Records
  • HIPAA
  • Patient Care
  • Medical Billing
  • Certifications and Licenses CPR/AED
  • Assessments
  • Personality: Customer Service Fit — Proficient
  • Measures the traits that are important for high-quality customer service Full results: Proficient
  • Receptionist — Proficient
  • Evaluates knowledge and skills essential to receptionist jobs
  • Full results: Proficient
  • Using basic scheduling, attention to detail, and organizational skills in an office setting
  • Maintaining data integrity by detecting errors
  • Managing physician schedules and maintaining accurate patient records
  • Electronic health records: Best practices — Proficient
  • Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
  • Administrative assistant/receptionist — Proficient
  • Using basic scheduling and organizational skills in an office setting
  • Customer focus & orientation — Proficient
  • PC Proficiency
  • Business Operations Understanding
  • Telephone Skills
  • Mail Handling
  • Verbal and Written Communication
  • Document Control
  • Security Awareness
  • Information Protection
  • Schedule Management
  • Organization and Efficiency
  • Supply Management
  • Visitor Check-In
  • Reminder Calls
  • Referral Coordination
  • Records Preparation
  • Call Transfers
  • Greeting and Seating Clients
  • Patient Reception
  • Appointment Booking

Certification

  • BLS certification
  • CPR/AED training and certification

Languages

French
Native or Bilingual
Creole
Native or Bilingual
Spanish
Professional Working

Timeline

Receptionist

Siperstein Dermatology
12.2022 - Current

Medical Receptionist

Gardens Dermatology
04.2022 - 12.2022

Medical Receptionist

Obgyn Specialists of The Palm Beaches
02.2021 - 04.2022

Cashier

Hook Fish and Chicken
04.2019 - Current

Brand Representative, Cashier, Customer service associate

Hollister Co, Walgreens
10.2017 - 03.2018

Cashier

Walgreens
08.2016 - 10.2017

Associate of Science - Nursing

Academy For Practical Nursing And Health Occupations

Associate of Arts -

Palm Beach State College

High School Diploma -

Wellington High School

Similar Profiles

CREATE PROFILE
Lauryn Taylor