LAURYN THOMPSON
Windsor,CO
Summary
Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
11
11
years of professional experience
Work History
Sales & Operations Manager
Rocky Mountain Men's Clinic
- Responsible for developing and overseeing a smooth, effective sales process to enable the growth of the organization
- Directe/Facilitate coaching to ensure sales and customer experience level skills retained during transition preventing attrition due to failure to achieve desired results
- Collaborate cross departmentally with Recruiting and Training to uncover deficiencies, promote issue identification and resolution in order to maintain a robust foundation in support of the site sales goals - Provided recommendations for improvement in order to obtain better results
- Play a key role and collaborate directly with the client to ensure their sales goals are being met, provide weekly updates and progress reports/presentations during conference calls and sales meetings
- Top sales performance for multiple 2021 quarters.
Operations Manager
Vitality Medical Center
01.2019 - 01.2021
- Manage the Human Resources Department of a medical company, and worked to implement programs and changes to enhance the company
- Oversaw employment law and effective organizational planning
- Developed sales and marketing initiatives that improved the company profitability and growth
- Brought a proven track record of successfully managing HR efforts and leading teams to work toward company goals
- Served as the first point of contact for virtual & onsite employee inquiries
- Tracked HR issues to resolution & escalated, if needed
- Coached and trained managers & employees on performance matters
- Managed virtual and onsite onboarding/offboarding
- Completed HRIS data entry, reporting, auditing, & processed payroll requests
- Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement
- Provided guidance on employee relations and matters of corrective action
- Managed company organizational structure, roles, responsibilities, and staffing levels
STEM CELL CENTER
01.2016 - 01.2019
- Account Management: overseeing affiliate clinics specialists’ daily tasks and goal setting with implementing tasks to reach them
- Human Resource Management: Performed full life-cycle recruitment and training functions: source, recruit, screen, interview, and present offers and revenue potential
- Process and manage sourcing strategies and recommendations to executives regarding candidates for positions
- Creates, updates, and maintains job descriptions for all positions
- Implemented HR functions such as, development, compensation, performance management, training program development, and HR metric reporting
- Created, performed and processed employee training
- General HR task administration and tracking of required staff training
- Marketing coordination: Execution, track and analyze marketing strategies including radio, direct marketing, collateral, website, social media, email, sales presentations, patient shows, telemarketing to ensure successful execution of annual marketing calendar
- Manage reference interaction
- Comprehensive reporting and analysis of all marketing and sales activities for each clinic through executive dashboard.
NORTHERN COLORADO PERIODONTIC GROUP
01.2013 - 01.2016
- Marketing and Event Planning:
- Creating and implement marketing strategy via direct and online marketing, website, and all social media forums,
- Develop and implement e-marketing campaigns including emails, direct calls and newsletters,
- Planning and delivering of all certified training for all dental disciplines in Northern
- Colorado
- Recruit and engagement with associated vendors, sponsors, speakers and specialists,
- Develop, implement and track the annual dental training calendar for Northern Colorado.
Graphic Engineer
SAVOIR KNOWLEDGE GROUP
01.2010 - 01.2013
- Work with Oracle, Return Path, and Infopro as a, , to develop online training programs 2
Education
Master - Business Administration (Finance
Bachelor of Business Administration - undefined
Skills
Marketingundefined
Timeline
Operations Manager
Vitality Medical Center
01.2019 - 01.2021
STEM CELL CENTER
01.2016 - 01.2019
NORTHERN COLORADO PERIODONTIC GROUP
01.2013 - 01.2016
Graphic Engineer
SAVOIR KNOWLEDGE GROUP
01.2010 - 01.2013
Sales & Operations Manager
Rocky Mountain Men's Clinic
Master - Business Administration (Finance
Bachelor of Business Administration - undefined
Similar Profiles
Taylor MatyeTaylor Matye
Clinic Manager at Rocky Mountain Vein ClinicClinic Manager at Rocky Mountain Vein Clinic
Nick NealNick Neal
Ranch Hand at Rocky Mountain Veterinarian ClinicRanch Hand at Rocky Mountain Veterinarian Clinic
Lana GarzaLana Garza
Senior Medical Assistant at Mountain View Hospital- Rocky Mountain PulmSenior Medical Assistant at Mountain View Hospital- Rocky Mountain Pulm
Megan BryantMegan Bryant
Equine Specialist/Sales Specialist W/Supervision at Land O'Lakes, Purina FeedEquine Specialist/Sales Specialist W/Supervision at Land O'Lakes, Purina Feed
Laura PrillLaura Prill
Center Director at Clever Kids Learning Center Managed by Bright HorizonsCenter Director at Clever Kids Learning Center Managed by Bright Horizons