Lauryn Watson
Durham,NC
Summary
Dedicated professional with experience in housekeeping and CNA roles. Skilled in chemical handling and infection control, with a strong focus on customer service and teamwork. Ready to enhance cleanliness and safety in any environment.
Overview
6
6
years of professional experience
Work History
Housekeeper
Duke University
Durham, North Carolina
01.2025 - Current
- Cleaned and sanitized classrooms, restrooms, and common areas daily.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept and damp-mopped private stairways and hallways.
CNA
North Carolina Reserve
Durham, North Carolina
06.2024 - 01.2025
- Assisted residents with daily living activities and personal hygiene.
- Communicated effectively with residents to ensure comfort and safety.
- Maintained cleanliness and organization of patient areas and equipment.
- Educated residents on health practices and wellness initiatives regularly.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Cashier
Panera Bread
Durham, North Carolina
06.2020 - 07.2024
- Assisted customers in menu selections and answered product inquiries promptly.
- Handled cash, credit, and gift card transactions accurately and securely.
- Provided exceptional customer service by resolving complaints or concerns swiftly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Riverside High School
Durham, NC07-2020
Skills
- Cleaning procedures
- Chemical handling
- Infection control
- Safety protocol
- Equipment maintenance
- Guest service
Timeline
Housekeeper
Duke University
01.2025 - Current
CNA
North Carolina Reserve
06.2024 - 01.2025
Cashier
Panera Bread
06.2020 - 07.2024
High School Diploma -
Riverside High School