LAUWINS DESIR
Gaithersburg,MD
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
6
6
years of professional experience
Work History
Security Rover
Windwalker
11.2022 - 12.2023
- Continuously improved personal performance through participation in professional development opportunities, staying current on industry trends and advancements.
- Assisted in the development of security protocols, contributing to a safer working environment.
- Maintained detailed records of daily activities, ensuring accurate documentation for management review.
Retail Sales Associate Cashier
Primark Stores
03.2022 - 10.2022
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
Security
northeast security
08.2020 - 03.2022
- Checked and verified photo identification prior to granting facility access
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Reported irregularities such as fire and safety hazards to maintenance
- Demonstrated respect, friendliness and willingness to help wherever needed
- Enhanced security by implementing and maintaining comprehensive security systems.
Cashier
McDonald's
05.2018 - 03.2020
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
Referee
South End Soccer
06.2018 - 08.2019
- Verified accuracy of score calculations before winners were announced
- Explained and taught regulations and rules to players and coaches.
- Promoted good sportsmanship among players.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Coordinated with other referees to execute smooth and consistent games.
Education
Associate of Science - Computer Science
Bunker Hill Community College
Charlestown, MAAssociate of Arts - Xray Technology
Montgomery College
Rockville, MD09.2025
No Degree - Medical Assistance
Medcertify
08.2025
High School Diploma -
Boston International High School
Dorchester, MA07.2020
Skills
- Goal-Oriented
- Incoming Call Management
- Call center experience
- Customer Complaint Resolution
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling expertise
- Merchandise Restocking
Timeline
Security Rover
Windwalker
11.2022 - 12.2023
Retail Sales Associate Cashier
Primark Stores
03.2022 - 10.2022
Security
northeast security
08.2020 - 03.2022
Referee
South End Soccer
06.2018 - 08.2019
Cashier
McDonald's
05.2018 - 03.2020
Associate of Science - Computer Science
Bunker Hill Community College
Associate of Arts - Xray Technology
Montgomery College
No Degree - Medical Assistance
Medcertify
High School Diploma -
Boston International High School
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