LaVada McClain
Campbellsville,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Payroll Clerk
Davis H Elliott
07.2022 - 09.2023
- Streamlined payroll processing by implementing efficient data entry and verification procedures.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
- Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
- Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
- Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Provided support during financial audits by preparing relevant documentation related to payroll transactions.
- Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Prepared monthly payroll reports for senior management review, highlighting any potential cost-saving opportunities or areas requiring attention.
Receptionist
Davis H Elliot
05.2015 - 09.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Sales Assistant
Hyatt Regency
07.1997 - 12.2014
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Organized promotional events to engage potential customers and generate new business opportunities.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
Education
University of Louisville
Louisville, KYSkills
- Compiling Data
- Math Skills
- Checking Time Cards
- Payroll Processing
- Recording Data
- Filing
- Maintaining Files
Timeline
Payroll Clerk
Davis H Elliott
07.2022 - 09.2023
Receptionist
Davis H Elliot
05.2015 - 09.2023
Sales Assistant
Hyatt Regency
07.1997 - 12.2014
University of Louisville