Summary
Overview
Work History
Education
Skills
Timeline
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LaVada McClain

Campbellsville,KY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Payroll Clerk

Davis H Elliott
07.2022 - 09.2023
  • Streamlined payroll processing by implementing efficient data entry and verification procedures.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
  • Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
  • Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
  • Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Prepared monthly payroll reports for senior management review, highlighting any potential cost-saving opportunities or areas requiring attention.

Receptionist

Davis H Elliot
05.2015 - 09.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Sales Assistant

Hyatt Regency
07.1997 - 12.2014
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Organized promotional events to engage potential customers and generate new business opportunities.
  • Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.

Education

University of Louisville
Louisville, KY

Skills

  • Compiling Data
  • Math Skills
  • Checking Time Cards
  • Payroll Processing
  • Recording Data
  • Filing
  • Maintaining Files

Timeline

Payroll Clerk

Davis H Elliott
07.2022 - 09.2023

Receptionist

Davis H Elliot
05.2015 - 09.2023

Sales Assistant

Hyatt Regency
07.1997 - 12.2014

University of Louisville

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LaVada McClain