Lavane Smith
Damascus,MD
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. Focused and skilled in employee hiring, development and motivation. Offers employees comprehensive support and career development guidance for dynamic industry landscape. Articulate communicator accomplished in benefits administration and grievance handling.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Human Resources Coordinator
Highland Management
Columbia, MD
04.2022 - Current
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees..
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Oversaw full cycle recruiting for 20-25 vacancies each quarter.
Behavioral Health Technician
Behavioral Framework
Rockville, MD
06.2020 - Current
- Facilitated on-site activities, support groups and outings for clients.
- Taught clients how to complete basic household chores and prepare food.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Recommended therapeutic action plans and treatments based on results from behavioral assessments.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Used rethink to prepare and maintain diagnostic records, progress notes and federal and state-mandated forms.
RBT
Applied Behavioral Counseling
Silver Spring, MD
02.2020 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Supported client using principles of applied behavior analysis.
- Learned specialized behavior approaches to implement behavioral strategies.
- Offered active guidance to families adjusting to life with loved one on autism spectrum.
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior for over 4 students.
- Worked as part of collaborative team to address changing needs of children and families.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
RBT
Verbal Beginnings
Columbia, MD
03.2021 - 07.2021
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
- Used CentralReach to document patient information, progress notes and treatment plans.
Caregiver
Comfort Keepers
Rockville, MD
01.2019 - 08.2020
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Conferred with supervisor to discuss patient condition and medical care.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Assisted patients with self-administered medications.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Administrative Assistant
Blanken Podiatry Group
Rockville, MD
01.2020 - 03.2020
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Managed relational database to store information for reference, reporting and analysis.
- Scheduled office meetings and client appointments for staff teams.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained pre- and post-treatment vital signs and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Food and Beverage Cashier
Jerk Pit Cafe
Silver Spring, MD
09.2018 - 01.2020
- Provided correct change to customers while following cash handling policies and procedures.
- Inventoried par stock levels in coolers and racks
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Assisted counter staff in packing ready orders and distributing to customers.
- Provided customers with information on specials and discount deals.
- Resolved customer complaints independently or with aid of supervisor.
- Set up new sales displays each week.
- Operated cash register to record transactions accurately and efficiently.
Store Clerk
Follett Corporations
Cypress, TX
08.2017 - 05.2018
- Operate the cash register and provide accurate change to cash-paying customers
- Show customers where items are located and suggest complimentary items when appropriate
- Always greet customers when the come through the door and offer assistance
- Unpack shipments in store room and categorize them appropriately
- Prepare and distribute merchandise in store and ensure shelves were stocked and organized
- Ensure customers are satisfied at all times, by addressing customer complaints with knowledgeable and speedy support to maximize satisfaction
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Simplified shipping and receiving processes for improved workflow.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH11.2022
Associate of Science - Nursing
Lone Star College System
Spring, TX2019
Skills
- Detail-oriented
- Meticulous and Organized
- Multi-line telephone skills
- Efficient and accurate
- Friendly and Easy-going
- Efficient Record/Book Keeper
- Compensation and Benefits Administration
- Cross Functional Collaboration
- Regulatory Compliance
- Exit Interviews and Processes
- Attention to Detail
- Microsoft Office
- Developmental Disability Rehabilitation
- Critical Thinking
- Employee Training
- Problem Solving
- Behavior Observation
- Verbal and Written Communication
- Crisis Management
- Patient Interviews
Affiliations
Honors- President's list 3 school semesters in a row.
Member of 3 different Honor Roll Society including Phi Theta Kappa.
Maintained a 4.0gpa for 4 semesters.
Awarded by Lonestar College for leadership Qualities in 2018.
Activities- President of the Caribbean Student Organization at Lonestar College for 2 semesters.
Secretary for the Psychology club at Lonestar College.
Memeber of the Black Student Union at Lonestar College.
Participated in community services with the Lonestar College Honor society to clean and beauty Galveston Beach in Galveston, Texas for two semesters in a row.
Did 40 hours community service at the Edge Water Medical Center as a Nurse Assistant in Portmore Jamaica in 2016.
Did 40 hours community service at Merl Grove High School in Jamaica in 2016.
Certification
- Licensed Behavioral Therapist
- Certified in CPR/BLS training
Timeline
Human Resources Coordinator
Highland Management
04.2022 - Current
RBT
Verbal Beginnings
03.2021 - 07.2021
Behavioral Health Technician
Behavioral Framework
06.2020 - Current
RBT
Applied Behavioral Counseling
02.2020 - Current
Administrative Assistant
Blanken Podiatry Group
01.2020 - 03.2020
Caregiver
Comfort Keepers
01.2019 - 08.2020
Food and Beverage Cashier
Jerk Pit Cafe
09.2018 - 01.2020
Store Clerk
Follett Corporations
08.2017 - 05.2018
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Associate of Science - Nursing
Lone Star College System
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