Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lavantia Broussard

DeRidder,LA

Summary

Well-versed in keeping an orderly and clean shop for maximum efficiency. Skilled in testing, diagnosing and fixing issues with diesel equipment and vehicles. Excellent communication, organizational and prioritization skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Diesel Technician

Ita Truck Sales
03.2023 - Current
    • Troubleshot systems, traced problems and diagnosed root causes.
    • Performed vehicle lubrication and DOT safety inspections.
    • Inspect Trucks for repair and maintenance needs.
    • Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
    • Assessed equipment for damage, wear, battery life, and fluid levels.
    • Completed warranty services and submitted required paperwork.
    • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
    • Assessed engines to inform preventive maintenance work.
    • Diagnosed mechanical problems for repair or replacement.
    • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
    • Serviced and maintained engines by performing regular oil and filter changes.

Automotive Technician

Paul Wally's Auto @ AC
01.2022 - 11.2023
    • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
    • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
    • Replaced damaged, missing, or defective parts with new and refurbished components.
    • Changed, rotated, and balanced tires on different types of vehicles.
    • Coordinated with parts department to determine availability of necessary components.
    • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
    • Retained accurate records of purchases, titles and sales.
    • Performed emissions tests according to standard procedures.

Assistant Store Manager

Brookshire's Grocery
03.2019 - 02.2023
    • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
    • Rotated merchandise and displays to feature new products and promotions.
    • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
    • Maintained positive customer relationships by responding quickly to customer service inquiries.
    • Created and maintained safe and secure work environments for employees.
    • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
    • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
    • Reconciled daily sales transactions to balance and log day-to-day revenue.
    • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
    • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
    • Analyzed customer feedback and implemented strategies to improve customer experience.
    • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
    • Trained new employees on proper protocols and customer service standards.
    • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
    • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
    • Assisted in recruiting, hiring and training of team members.
    • Interacted well with customers to build connections and nurture relationships.

Electrical Apprentice

Sparkey's Power
03.2015 - 04.2018
    • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
    • Pulled EMT and PVC conduit wire according to plans and code requirements.
    • Handled installation of electrical components by splicing, joining, and connecting wire.
    • Understood and used proper tools and equipment to install and maintain electrical systems.
    • Terminated wiring and connected circuits with correct techniques.
    • Spliced, joined and connected wire to fixtures and other electrical components.
    • Fabricated custom and replacement parts according to specifications, using hand tools.

Education

High School Diploma -

East Beauregard High School
Deridder
04.2023

Skills

  • HVAC Systems Maintenance
  • Exhaust System Repair
  • Powertrain Service
  • Advanced Diagnostics
  • Welding and Fabrication
  • Fleet Management
  • Diesel Emissions Control
  • Engine Overhaul Procedures
  • Transmission Troubleshooting
  • Circuit Analysis
  • Critical Thinking
  • Leadership abilities
  • Computer literacy
  • Problem solving
  • Customer service
  • Loss prevention
  • Staff training
  • Motivational techniques
  • Decision making
  • Inventory control
  • Store operations

Timeline

Diesel Technician

Ita Truck Sales
03.2023 - Current

Automotive Technician

Paul Wally's Auto @ AC
01.2022 - 11.2023

Assistant Store Manager

Brookshire's Grocery
03.2019 - 02.2023

Electrical Apprentice

Sparkey's Power
03.2015 - 04.2018

High School Diploma -

East Beauregard High School

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Lavantia Broussard