Lavanya Loganarayanan
Charlotte,VT
Summary
Dynamic leader with proven success in Operational Risk and Issue Management. Expertise in regulatory compliance and innovative risk management solutions, driving impactful results and enhancing reporting accuracy. Committed to continuous improvement and organizational success.
Overview
17
17
years of professional experience
Work History
Head of Operational Risk Reporting & BI
Citi National Bank
03.2025 - Current
- Spearheaded development of innovative risk management solutions, enhancing Board reporting accuracy by 30% and accelerating top risk identification by 25%.
- Drove proactive monitoring of ORE and Near Misses, embedding root-cause analysis that reduced repeat incidents by 15% and increased the quality of the reporting.
- Built enterprise-wide reporting and BI dashboards, ensuring 100% OCC compliance and elevating data hygiene for RCSA and Risk Appetite programs.
- Standardized risk profile methodology across the organization, improving consistency and cross-unit comparability by 40%.
- Pioneered AI-driven prompt engineering for Risk & Control, reducing manual reporting effort by 20+ hours per month.
- Delivered regulatory-grade committee reporting under consent order, enabling successful remediation and on-time regulatory closure
Executive Director
Wells Fargo (USA)
12.2021 - 03.2025
- Directed enterprise risk programs (RCSA, ORE, IM, ERIA, KRI, EBCE) and managed global teams of 10+ resources.
- Delivered 20+ regulatory dashboards supporting consent orders, early issue detection, and cross-program reporting.
- Strengthened governance and controls by executing full RCSA lifecycle with RCSA Archer.
- Partnered with executives, audit, and regulators to achieve all consent order milestones.
- Established QA/QC programs and automated controls, improving data quality by 30%
Senior Lead Analytics Consultant
Wells Fargo (USA)
06.2019 - 12.2021
- Built enterprise BI dashboards (Internal/External Losses, RCSA, ERIA, KIP, Scenario Analysis, BLSA) for Enterprise Risk leaders and ORBO.
- Directed end-to-end program execution, including requirements, stakeholder communication, and resource management.
- Designed complex database queries and collaborated on data modeling, validation, and testing to ensure accuracy.
- Enhanced dashboards with advanced features (text search, drilldowns, automated grouping) to deliver deeper insights.
Vice President- Specialized Analytics
Citi Bank (USA)
03.2018 - 06.2019
- Implemented AML/BSA, Fraud, and Claims programs for Citi Bank NA, ensuring compliance and operational efficiency.
- Developed fraud detection and claims prevention models, reducing financial losses.
- Led a team of 20 US and offshore resources while driving risk, control, and process improvement initiatives.
- Received Citi Gold Award for successful end-to-end AML program implementation (March 2018).
Analytics Consultant
Wells Fargo (USA)
08.2015 - 03.2018
- Engineered reporting, analytics, and dashboards to monitor retail banking digital marketing and acquisition programs (credit cards, account lifecycle, etc.).
- Managed programs end-to-end, from requirements gathering to execution, while ensuring clear stakeholder communication.
- Developed complex database queries, performed data analysis, and collaborated with partners on data modeling, validation, and testing.
- Built a full digital funnel to track applications end-to-end, enabling insights across Paid Search, Paid Media, and Affiliate channels.
Programmer Analyst
Cognizant Technology Solutions (India)
03.2009 - 03.2013
- Programmer Analyst at Marks & Spencer and Lloyds Banking Group, developing insurance and banking applications across the full SDLC.
- Provided production support and received the Pat on the Back award for outstanding contributions.
Education
Master of Business Administration -
University of Wisconsin Eau Claire
USA01.2023
Master of Science - Information Technology
University of North Carolina Charlotte
USA01.2015
Bachelor of Engineering - Information Technology
ADU
India01.2009
Skills
- Operational Risk
- ERIA
- RCSA
- Issue management
- Remediation
- FLIV
- ORE
- ELD
- EBCE
- Digital Marketing
- Artificial Intelligence
- Python
- Reporting and Analytics
- Testing
- Predictive Analytics
Timeline
Head of Operational Risk Reporting & BI
Citi National Bank
03.2025 - Current
Executive Director
Wells Fargo (USA)
12.2021 - 03.2025
Senior Lead Analytics Consultant
Wells Fargo (USA)
06.2019 - 12.2021
Vice President- Specialized Analytics
Citi Bank (USA)
03.2018 - 06.2019
Analytics Consultant
Wells Fargo (USA)
08.2015 - 03.2018
Programmer Analyst
Cognizant Technology Solutions (India)
03.2009 - 03.2013
Master of Business Administration -
University of Wisconsin Eau Claire
Master of Science - Information Technology
University of North Carolina Charlotte
Bachelor of Engineering - Information Technology
ADU
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