Lavanya Punna

Seeking a Delivery Manager or Program Manager or Sr. Business Analyst or Sr. Project Manager or Sr. Scrum Master role, where I can effectively apply my knowledge and experience beyond to meet what the organization demands.

Have worked in Telecom domain and well executed 16 Projects with various clients like BT, Ericsson, Airtel, Apple, Verizon, etc. till date. Worked in Development teams under various roles such as Designer, Developer, Defect Prevention Representative, Project Lead and Project Manager. Outstanding skills in design aspects and technical documentation along with strong presentation using Adobe Captivate, analytical, and Organizational skills. Active participation in entire lifecycle of software development. Activities include study of conceptual design as well as detailed design, coding, unit testing, system integration testing and support and also supported software configuration management.

• PMP, 2023-06-01
• SAFe5 Certified Scrum Master, 2022-03-01

• Customer Activation, Verizon, Verizon is leveraging new automation technology Intelligent Edge Network (IEN), it uses different vendors to activate end customer orders with various packages of internet/VPN services in their zones. Infosys is helping to provide in each PI with advanced features to fulfill Verizon's business needs., Program Manager or Sr. Scrum Master, Jira, Strom board, Rally, 2022-10-01, Present
• Digital Canvas, Verizon, Verizon's Canvas platform helps its customers by collecting information from its end users using mobile/tablet devices, shares that information and easily integrate with existing back-end systems. Canvas also offers 14,000+ pre-built, fully customizable apps that work on most mobile platforms and serve more than 30 vertical markets. Infosys is helping to provide in each PI with advanced features to fulfill Verizon's Predictive Maintenance & Remote Monitoring for its end customers., Scrum Master, Jira, Strom board, Rally, 2020-11-01, 2022-09-01
• ENGenious, Infosys Internal, This is an internal web application, which would be used by Infosys industry heads, delivery heads, Presales and other key leadership to make their business plan, to present the infy ENG Capabilities instantly by accessing the right Case study and latest research insights on time and also to use the required Case Studies in Presales, etc., Technical Project Manager, VBA, HTML, CSS, MySQL, 2019-06-01, 2020-10-01
• CI Dashboard, Infosys Internal, This is an internal web application, which would be used by Infosys vertical wise AVP, VPs, SVP, DMs, Presales executives, GPMs, SPMs. The application comprises with the competitor's information such as their Strengths & Weaknesses, Mergers & Acquisitions, Partnerships, Case Studies, Patents, Tools & Frameworks, Industry Certifications, Labs, Forums, Geographical Spread, Analyst Recognitions, Key People Entry-Exit, Key Customer Analysis, Latest News, Future Focus Areas, etc., Project Manager, Java, JSP, Hibernate 3.0, MySQL 5.5, Tomcat 8.0, JMETER, TestLink, FireStone, jQuery, 2017-10-01, 2019-05-01
• IStore, Infosys Internal, iStore is an enterprise web application, which would be used by all the branches of Infosys administration department for maintaining their internal stores (like Stationary, House Keeping, Gardening, Electricity, Plumbing, etc..). The main objective of the application is to maintain the daily procurement and issuing of Stock to different departments in all the branches upon approval on request. The application would be used by mainly following actors: 1)SPOC 2)Admin 3)SM 4)SA., Project Manager, Java, JSP, SPRING 3.0, Hibernate 3.0, MySQL 7.1, Tomcat7.0, JMETER, TestLink, FireStone, jQuery1.9.2, 2014-03-01, 2016-01-01
• Airtel Money, Airtel, Airtel Money is an enterprise application, which dedicated to serve their activated customers all over world to do Cash-In/Cash-Out to/from their wallet using the modules mWallet & Bank Wallet. mWallet enables services like paying Utility Bills, Booking a Movie, online shopping, direct shopping to their merchants(like Remote/Modern Merchants),etc.. Bank-Wallet provides banking services to an Airtel customer through his mobile. Even customers can Cash-Out/with-draw from his banking account. The entire in and out flow of banking services are taken care by Airtel. Hence, with this module Airtel is making ease use of banking services to their customers, who are in Urban areas and where there is no Banking facilities., Project Lead, Java, Struts 1.3, MySQL 7.1, JBoss 5.1, EJB, JMETER, Selenium, Adobe Caprivate, Oracle 11g, 2011-01-01, 2014-03-01
• AOS (Apple Online Store), Apple, AOS is an Apple's online store global web application, which enables their customers to purchase Apple's products such as iPhone, iPad, iPod, Mac, etc. Apple maintains different applications and different stores (internal/government/etc) across many regions (France/US/Italia/Australia etc...), Project Lead, TextMate, XCode, 2011-06-01, 2011-12-01
• ERIDOC, Ericsson, EriDoc is an Ericsson Certified Archive and all Ericsson employees have access to EriDoc via a web-based interface and can search for and read certain documents stored in EriDoc. It is primarily used for management and storage of non-product related documents, such as minutes of meeting, internal and customer agreements, documentation, steering documents, etc. EriDoc offers a wide range of functions for document management, and is integrated with standard applications, e.g. Microsoft Word, Excel and PowerPoint, etc. The system has specific Ericsson features for revision handling and document numbering and has a basic interface with PRIM (the Ericsson Product Information Management system)., Backup SOX consultant, Documentum, Websphere 6, 2011-01-01, 2011-06-01
• BAMS, Ericsson, BAMS is a BETE (Business unit Ericsson Test Environments) Asset Management System; this application has been used to allow the users to make different bookings on several assets. This application allows the Ericsson internal customers to book on assets at a high or low level. BETE assets are registered through SAM and stored in the BAMS database. The assets are either stand alone equipments or can be included in a structure of other equipment., Senior developer, IRAD 7, Java, Struts 1.3, EJB 2.1, Oracle 10g, WebSphere v7.0.0.9, 2010-01-01, 2011-12-01
• V-Zone, Ericsson, The Web Order Tool is developed to enable Vodafone personnel to order Spare Parts for their Field Service tasks at the Ericsson Hardware Service order desk. Through the Web-Interface the user will be able to order Spare Parts at different lead-times as defined in the Spare Parts Order List (SPOL)., Senior developer, Tomcat, Eclipse 3.2, JSP, 2010-01-01, 2011-12-01
• ViewSat, Ericsson, Viewsat is a Ericsson global web application, which is used to generate reports on end user satisfaction survey data, where the customer provides the rating on different software products. The surveys are conducted by Gartner and the extract of the surveys provided per quarter in a CSV format to Ericsson. The functionality in Viewsat converts these CSV files into USF files, which then act as input to the ViewSat application. Upon conversion, the ViewSat Chart module displays the score chart/product trend analysis from end user survey results for the corresponding Quarters., Senior developer, Eclipse 3.2, Core Java, Tomcat v5.5, 2009-06-01, 2009-12-01
• RightNow, BT, RightNow (a CRM tool from RightNow Technologies) is used by BT in the Business and Consumer areas to provide online help and used by its Helpdesks across UK and India. In each of these areas, various interfaces exist in RightNow to cater to the various products offered to BT customers, For e.g. Self-care, BT Yahoo Broadband, Dial-up, VOIP etc., Developer to Project Lead, RightNow Tool, Java Script, PHP, HTML, Apache, 2006-04-01, 2009-05-01