Summary
Overview
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Education
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Certification
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Timeline
BusinessAnalyst
LAVEISHA CUMMINGS

LAVEISHA CUMMINGS

Huntersville,NC

Summary

Performance-driven Vice President with 17 years of experience aligning systems with business requirements, policies, and regulatory requirements. Skilled in delivering engaging presentations to clients, driving new business, expanding accounts, and establishing a strong brand profile. Results-oriented individual excelling in interfacing and consulting on business processes to drive impactful outcomes based on sound overall business judgment. Recognized as an excellent team builder and leader of initiatives.

Overview

17
17
years of professional experience

Work History

Vice President, Youth Advocate

Program, Inc
08.2022 - Current
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments of an over 12 million dollar budget .
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes of over 100 employees with 5 direct reports.
  • Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
  • Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Monitored key business risks and established risk management procedures.

Tri-State Regional Director

Youth Advocate Programs, Inc
08.2016 - 08.2022
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Motivated a team of 75 employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Monitored staff performance of 10 direct reports by actively engaging in and observing day-to-day activities.
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning of a 3 million dollar budget.
  • Attended weekly meetings to discuss and optimize strategies.
  • Established strong partnerships with industry stakeholders, enhancing the company's reputation and creating mutually beneficial collaborations.
  • Spearheaded expansion into new territories, conducting thorough market research to identify opportunities and devise entry strategies.
  • Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
  • Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
  • Directed comprehensive training programs to elevate team performance and enhance operational efficiency.
  • Increased employee retention rates with implementation of structured career development and reward system.
  • Streamlined communication channels between regional offices and headquarters, improving overall organizational coherence.
  • Optimized budget allocation, significantly reducing operational costs without compromising on service quality.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Conducted in-depth market analysis to identify emerging trends and capitalize on new business opportunities.

Program Director

Youth Advocate Program Inc
01.2011 - 08.2016
  • Scheduled and supervised staff weekly team meetings to discuss new ideas and update participants on program details and milestones.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored 15 team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.
  • Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
  • Monitored program performance to identify areas for improvement.
  • Advanced community outreach efforts by forging strong relationships with local partners.
  • Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
  • Maintained and updated project related documents.
  • Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Developed and implemented program evaluation systems to assess program impact.
  • Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
  • Implemented best practices in project management to optimize workflow efficiencies across the organization.
  • Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
  • Communicated regularly with stakeholders, updating on progress to build support for program.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Developed wraparound program from ground up, laying out framework, and defining roles.
  • Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
  • Enhanced program visibility and engagement by developing and implementing comprehensive marketing strategies.
  • Initiated community outreach programs to raise awareness and increase participation, strengthening community relations.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Implemented feedback mechanisms to gather insights from participants, guiding continuous program improvement.
  • Monitored programming schedules, conformance to guidelines and quality.
  • Facilitated programming by coordinating resources and deliverables between departments.
  • Developed new program and feature ideas for station.

Quality Assurance Manager

Graceland Institute (Contractual PT)
10.2007 - 10.2011
  • Conducted monthly audits to ensure adherence to established protocols, maintaining consistency across the organization.
  • Trained 5 team members on quality assurance principles, fostering a culture of accountability and high performance.
  • Facilitated communication between 2 departments regarding quality concerns, fostering collaboration towards shared goals.
  • Enhanced product quality by implementing comprehensive QA processes and procedures.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Created and maintained quality management systems to align with industry standards.

Education

Ph.D. - Christian Counseling

Jacksonville Theological Seminary
Jacksonville, FL
01.2015

Master of Arts - Counseling and Psychology

Troy University
Troy, AL
01.2006

Bachelor's Degree - Speech and Theatre Speech

Albany State University
Albany, GA
01.2003

Skills

  • Team Leadership
  • Relationship Building
  • Decision-Making
  • Critical Thinking
  • Complex Problem-Solving
  • Client Relationship Building
  • Strategic Planning
  • Business Development
  • Operations Management
  • Documentation And Reporting

State

NC

Zip

28078

City

Huntersville

Hobbies

I enjoy reading, traveling, spa days, and spending time with my family and friends.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Documented and resolved profit/loss which led to profitability.
  • Achieved 100% paperless enrollment by introducing, training and serving as a regional point person for EVOLV an electronic health record system to the southeast region to align with agency strategic priorities.
  • Achieved improved client engagement results by conducting a deep-dive into reviewing statical data with accuracy and efficiency and implementing a region wide plan.
  • Collaborated with team of approximately 10 people in the Advancement & Growth development, I.T., fiscal, and program services for the implementation of new program start ups.

Certification

  • Basic Advocacy Train the Trainer, Youth Advocate Programs, Inc.
  • Strengthening Families, Train the Trainer, Youth Advocate Programs, Inc.

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offHealthcare benefits401k matchPaid sick leaveTeam Building / Company RetreatsPersonal development programsWork from home optionStock Options / Equity / Profit Sharing

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

Operating Systems

Collaboration Tools

Powerpoint

Spreedsheets

Social Media

Data analysis and visualization

Design and multimedia

Languages

English
Advanced (C1)
Spanish
Elementary (A2)

Interests

Travel

Sports (Baseball Basketball, Cycling, Football, Jogging, Swimming, Weight lifting, Yoga)

Outdoor activities (Fishing, Gardening, Hiking)

Art (Dance, Painting, Pottery, Photography)

Music (Guitar, Piano, Singing, Saxophone-all music)

Volunteer Work

Technology (Content creation, Photo and video editing, Podcasting, Writing)

Timeline

Vice President, Youth Advocate

Program, Inc
08.2022 - Current

Tri-State Regional Director

Youth Advocate Programs, Inc
08.2016 - 08.2022

Program Director

Youth Advocate Program Inc
01.2011 - 08.2016

Quality Assurance Manager

Graceland Institute (Contractual PT)
10.2007 - 10.2011

Ph.D. - Christian Counseling

Jacksonville Theological Seminary

Master of Arts - Counseling and Psychology

Troy University

Bachelor's Degree - Speech and Theatre Speech

Albany State University

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LAVEISHA CUMMINGS