LAVEITTA SMITH
San Francisco,CA
Summary
Proven track record in enhancing workplace safety and customer satisfaction at Allied Universal Security Services, adept in security protocols and emergency response. Demonstrates exceptional verbal communication and data entry skills, ensuring efficient operations and strict confidentiality. Achieved significant improvements in security measures and administrative efficiency, reflecting a strong ability to address client and company needs effectively.
Overview
12
12
years of professional experience
Work History
Security Guard
Allied Universal Security Services
09.2021 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Administrative Assistant
Wards Building Maintenance Corpration
06.2012 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
High School Diploma -
Contra Costa Adult School
San Pablo, CA06.2008
Skills
- Verbal and written communication
- Security camera monitoring
- Workplace Safety
- Security Protocols
- Security procedures knowledge
- Emergency Response
- Reporting skills
- Customer and client relations
- Computer Skills
- Data Entry
- Time Management
- Documentation and Recordkeeping
Timeline
Security Guard
Allied Universal Security Services
09.2021 - Current
Administrative Assistant
Wards Building Maintenance Corpration
06.2012 - Current
High School Diploma -
Contra Costa Adult School
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