Lavel Shobe
Bowling Green ,KY
Summary
Dynamic professional with extensive work experience in manufacturing, and customer service excelling in employee training. Proven ability to lead teams, enhance operational efficiency, and ensure compliance with safety standards. Skilled in manufacturing, and decision-making, consistently achieving high-quality service and fostering a positive/safe work environment.
Overview
10
10
years of professional experience
Work History
Crew Trainer
Mcdonalds
Smiths Grove, KY
05.2024 - Current
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations through regular team training sessions.
- Monitored crew performance to maintain high-quality service and operational efficiency.
- Assisted in inventory management to optimize stock levels and minimize waste.
- Implemented best practices for cash handling and register operations among team members.
- Conducted regular feedback sessions with staff to enhance teamwork and morale.
- Coordinated shift schedules to ensure adequate coverage during peak hours and events.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Assistant Store Manager
Dollar General
Bowling Green, KY
12.2021 - 01.2024
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory control processes to maintain optimal stock levels and minimize losses.
- Trained and mentored new staff on customer service standards and operational procedures.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Monitored cash handling procedures, ensuring accuracy during daily financial transactions.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Assembly Line Production Worker
Bowling Green Metalforming - A Magna
Bowling Green, KY
07.2016 - 01.2021
- Operated assembly line machinery to meet production targets efficiently.
- Assembled components according to quality standards and specifications.
- Collaborated with team members to streamline workflow and reduce downtime.
- Conducted routine inspections of finished products for quality assurance.
- Assisted in training new employees on safety protocols and operational procedures.
- Adjusted machine settings to optimize performance and minimize waste.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
Education
High School Diploma -
Bowling Green High School
1801 Rockingham Lane Skills
Assembly line production
Customer service
Employee training
Cash handling
Team leadership
Workplace safety
Decision-making
Team leadership and supervision
Opening and closing procedures
Microsoft Excel
Timeline
Crew Trainer
Mcdonalds
05.2024 - Current
Assistant Store Manager
Dollar General
12.2021 - 01.2024
Assembly Line Production Worker
Bowling Green Metalforming - A Magna
07.2016 - 01.2021
High School Diploma -
Bowling Green High School