Lavelle Jones
Twinsburg,OH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hardworking Landscape Worker with proven skills in lawn, tree and shrub maintenance. Dependable in completing assignments with quality work. Dedicated to teamwork and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Landscaper
Affordable Landscaping
06.2020 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Maintained routine landscaping schedules to boost lawn health.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Supported team members in completing tasks efficiently by sharing expertise on plant care, landscape design principles, and best practices for maintaining healthy landscapes.
License Bureau Assistant
Bureau Of Motor Vehicles
01.2018 - Current
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Shaker Hts High School
Shaker Heights, OH06.2021
Skills
- Seasonal maintenance
- Heavy Equipment Operation
- Pest Control
- Irrigation Systems
- Fertilizer Application
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
- Professional telephone demeanor
- Microsoft Outlook
- Appointment Scheduling
- Order Processing
- Administrative Support
Timeline
Landscaper
Affordable Landscaping
06.2020 - Current
License Bureau Assistant
Bureau Of Motor Vehicles
01.2018 - Current
High School Diploma -
Shaker Hts High School
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