Lavelle Kennedy
Las Vegas
Summary
Dedicated security and healthcare support professional with over 7 years of experience in security operations, customer service, dispatching, and patient support. Skilled in access control, emergency response, CCTV monitoring, patient scheduling, and conflict resolution. Known for professionalism, reliability, and providing exceptional service in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Inter-Con Security Systems Inc.
Pasadena
10.2024 - Current
- Monitored premises to ensure safety and security of all individuals.
- Conducted regular patrols to deter unauthorized access and suspicious activity.
- Responded promptly to alarms and incidents, coordinating with emergency services.
* Patient Scheduling Coordinator
Desert Radiology
Las Vegas
05.2025 - 10.2025
- Coordinated patient appointments using electronic scheduling systems.
- Managed incoming calls and addressed patient inquiries effectively.
- Answering phones• Appointment setting• Document handling• Performing various clerical functions support operations• Call center• Sending direct emails to patients following up with patients
Caregiver/Personal Assistant
Freedom Care
Las Vegas
07.2024 - 03.2025
- Personal Care
- • Mobility Assistance
- • Medication Management
- • Meal Preparation
- • Household Tasks:
- • Companionship & Engagement
- • providing emotional support, while also showcasing your ability to build trusting relationships with clients and fam
Security Operations Dispatcher
Allied Universal Security Services
Las Vegas
04.2024 - 03.2025
Front Desk Security Officer
Mountain View Regional Hospital
Las Vegas
11.2022 - 05.2024
- Answered phones promptly and assisted callers with inquiries and requests.
- • Provided exceptional customer service to clients by addressing their needs professionally and efficiently.
- • Screened visitors according to established protocols to maintain safety and security.
- • Responded effectively to emergency situations by following established protocols and procedures.
- • Reported incidents promptly and accurately to give proper documentation and resolution.
- • Followed security procedures diligently to maintain a safe environment for staff and visitors.
Security Dispatcher
Fremont Street Experience
Las Vegas
09.2022 - 10.2022
- Monitored security cameras to ensure safety across Fremont Street Experience.
- Coordinated communication between security personnel and management teams.
- Managed incident reports and logged security events accurately.
Guest Room Attendant
Wynn Resorts
Las Vegas
04.2022 - 08.2022
- Prevent slips, trips and falls. ...• Eliminate fire hazards. ...• Control dust. ...• Avoid tracking materials. ...• Prevent falling objects. ...• Clear clutter. ...• Store materials properly. ...• Use and inspect personal protective equipment and tools.
Security Concierge
Allied Universal Security Services
Las Vegas
10.2020 - 04.2022
- Concierge Check in patients visitors employees on site workers make patient badges visitors badge get direct patients
- and visitors to floors call the patient floor security any disruptions help with parking coordination answer phones report
Housekeeper
UPMC Magee Women's Hospital
Pittsburgh
10.2017 - 10.2020
- Prepared and completed daily activity reports documenting areas cleaned and sanitized.• Delivered, replaced, and disposed of soiled bed linens.• Coordinated cleaning schedules and efficiently designated extra staff to high traffic areas.• Assisted with conference room set-up including cleaning space before and after hospital staff and guests arrived.• Ensured all hospital safety, sanitation, and OSHA regulations were followed.
Education
Penn Foster Career School
Scranton, PASkills
- SecurityCCTV Monitoring
Access Control
Emergency Response
Incident Reporting
Loss Prevention
HealthcareHIPAA Compliance
Patient Scheduling
EMR Systems
Medical Terminology
Patient Care
AdministrativeMicrosoft Office
Outlook
Excel
Data Entry
Customer Service
Call Center
Documentation
- Surveillance techniques
Certification
- CPR Certified
- BLS Certified
- AED Certified
- First Aid Certified
- Guard Card
- Class D Security License
- Loss Prevention Qualified
Timeline
* Patient Scheduling Coordinator
Desert Radiology
05.2025 - 10.2025
Security Officer
Inter-Con Security Systems Inc.
10.2024 - Current
Caregiver/Personal Assistant
Freedom Care
07.2024 - 03.2025
Security Operations Dispatcher
Allied Universal Security Services
04.2024 - 03.2025
Front Desk Security Officer
Mountain View Regional Hospital
11.2022 - 05.2024
Security Dispatcher
Fremont Street Experience
09.2022 - 10.2022
Guest Room Attendant
Wynn Resorts
04.2022 - 08.2022
Security Concierge
Allied Universal Security Services
10.2020 - 04.2022
Housekeeper
UPMC Magee Women's Hospital
10.2017 - 10.2020
Penn Foster Career School