Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lavelle Scott

Madison

Summary

Dynamic professional with extensive experience at Mazda Toyota Manufacturing, excelling in equipment operation and quality inspection. Proven track record in enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for optimizing processes and maintaining safety compliance, consistently surpassing performance goals in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Assembly Line Production Worker

Mazda Toyota Manufacturing
Madison
01.2024 - Current
  • Operated assembly line equipment to efficiently produce automotive components.
  • Followed safety protocols to maintain a secure work environment.
  • Inspected products for quality control and proper assembly standards.
  • Maintained cleanliness and organization of work area throughout shifts.
  • Assembled components according to established procedures and safety protocols.
  • Rotated through various positions on the assembly line as needed by management.
  • Performed quality checks on products to ensure they met company standards.

Retail Sales Outfitter

Sleep Outfitters
Tuscaloosa
10.2022 - 12.2024
  • Maintained inventory levels by restocking shelves and organizing displays regularly.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Provided product knowledge to customers, enhancing their shopping experience.
  • Handled customer inquiries and resolved issues to maintain satisfaction.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Executed visual merchandising strategies to highlight promotions and seasonal items.
  • Resolved customer complaints in a timely manner while adhering to company policies.

Sales Service Representative

CINTAS, Professional Uniform and Facility Services
Tuscaloosa
06.2008 - 08.2022
  • Developed a presentation on safety incentive for various customers
  • Delivered exceptional customer service to enhance client satisfaction and loyalty.
  • Processed orders and managed inventory for uniform and facility service needs.
  • Coordinated with teams to ensure timely delivery of products and services.
  • Resolved customer inquiries and issues efficiently through effective communication.
  • Maintained accurate records of transactions in company management systems.
  • Collaborated with sales teams to identify client needs and recommend solutions.
  • Increased profits by upselling and cross-selling to existing customers.
  • Increased revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales.
  • Evaluated customer desires and budgetary constraints to pick best products or services.
  • Surpassed sales goals through implementation of successful marketing strategies.

Education

High School Diploma -

Shaw High School
Shaw, MS
05-1999

Some College (No Degree) - Interdisciplinary Studies

University of West Alabama
Livingston, AL

Skills

  • Equipment operation
  • Quality inspection
  • Assembly techniques
  • Safety compliance
  • Process optimization
  • Customer service
  • Problem solving
  • Effective communication
  • Reliability and punctuality

Accomplishments

  • Safety Award with Cintas Corporation for video on safety shoes

Timeline

Assembly Line Production Worker

Mazda Toyota Manufacturing
01.2024 - Current

Retail Sales Outfitter

Sleep Outfitters
10.2022 - 12.2024

Sales Service Representative

CINTAS, Professional Uniform and Facility Services
06.2008 - 08.2022

High School Diploma -

Shaw High School

Some College (No Degree) - Interdisciplinary Studies

University of West Alabama