Dynamic professional with extensive experience at Mazda Toyota Manufacturing, excelling in equipment operation and quality inspection. Proven track record in enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for optimizing processes and maintaining safety compliance, consistently surpassing performance goals in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Assembly Line Production Worker
Mazda Toyota Manufacturing
Madison
01.2024 - Current
Operated assembly line equipment to efficiently produce automotive components.
Followed safety protocols to maintain a secure work environment.
Inspected products for quality control and proper assembly standards.
Maintained cleanliness and organization of work area throughout shifts.
Assembled components according to established procedures and safety protocols.
Rotated through various positions on the assembly line as needed by management.
Performed quality checks on products to ensure they met company standards.
Retail Sales Outfitter
Sleep Outfitters
Tuscaloosa
10.2022 - 12.2024
Maintained inventory levels by restocking shelves and organizing displays regularly.
Processed sales transactions efficiently using point-of-sale systems.
Provided product knowledge to customers, enhancing their shopping experience.
Handled customer inquiries and resolved issues to maintain satisfaction.
Participated in training sessions to improve product knowledge and sales techniques.
Executed visual merchandising strategies to highlight promotions and seasonal items.
Resolved customer complaints in a timely manner while adhering to company policies.
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
Tuscaloosa
06.2008 - 08.2022
Developed a presentation on safety incentive for various customers
Delivered exceptional customer service to enhance client satisfaction and loyalty.
Processed orders and managed inventory for uniform and facility service needs.
Coordinated with teams to ensure timely delivery of products and services.
Resolved customer inquiries and issues efficiently through effective communication.
Maintained accurate records of transactions in company management systems.
Collaborated with sales teams to identify client needs and recommend solutions.
Increased profits by upselling and cross-selling to existing customers.
Increased revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales.
Evaluated customer desires and budgetary constraints to pick best products or services.
Surpassed sales goals through implementation of successful marketing strategies.
Education
High School Diploma -
Shaw High School
Shaw, MS
05-1999
Some College (No Degree) - Interdisciplinary Studies
University of West Alabama
Livingston, AL
Skills
Equipment operation
Quality inspection
Assembly techniques
Safety compliance
Process optimization
Customer service
Problem solving
Effective communication
Reliability and punctuality
Accomplishments
Safety Award with Cintas Corporation for video on safety shoes
Timeline
Assembly Line Production Worker
Mazda Toyota Manufacturing
01.2024 - Current
Retail Sales Outfitter
Sleep Outfitters
10.2022 - 12.2024
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
06.2008 - 08.2022
High School Diploma -
Shaw High School
Some College (No Degree) - Interdisciplinary Studies