Lavelua Iliili
Vallejo,CA
Summary
Dedicated and compassionate education support professional with extensive experience in tutoring, after-school programming, and fostering student engagement. Proven ability to build positive relationships and support diverse learners while creating structured and inclusive learning environments. Strong background in customer service and communication complements expertise in classroom technology, enhancing the overall educational experience. Committed to empowering students to reach their full potential through tailored support and innovative teaching strategies.
Overview
6
6
years of professional experience
Work History
Tutor
HeyTutor
02.2025 - Current
- - Provide homework assistance and academic support to students across various subjects.
- - Lead small-group instruction to reinforce learning goals.
- - Create an encouraging and supportive learning environment.
- - Collaborate with school staff to align instructional support.
- - Track student progress and follow structured lesson plans.
Support Staff
Right At School
07.2023 - 02.2025
- - Maintained a structured and safe after-school environment.
- - Assisted students with homework and academic tasks.
- - Facilitated recreational and creative activities.
- - Ensured student safety and supervision at all times.
- - Kept accurate records including attendance and incident reports.
- - Communicated effectively with parents and guardians.
Night Auditor
Crystal Inn & Suites
07.2021 - 03.2023
- - Checked in late-arriving guests and processed nightly operations.
- - Handled phone calls, reservations, and guest concerns.
- - Balanced financial transactions including cash drawers and room charges.
- - Generated nightly revenue reports and ensured completion of end-of-day tasks.
- - Monitored property security and guest safety.
Customer Service Representative
Swire Coca-Cola
08.2019 - 05.2021
- - Delivered high-quality customer service with strong communication and problem-solving skills.
- - Processed custom orders and maintained accurate customer records.
- - Supported sales efforts and promoted new products.
- - Responded to customer inquiries via phone and email.
- - Built long-term customer relationships and ensured product availability.
Education
Associate of Arts (AA) -
Dixie State University
St. George, UTundefined
Stevens Henager College
Murray, UTundefined
Granger High School
West Valley City, UTundefined
American Preparatory Academy
West Valley City, UTSkills
- Student Support & Tutoring (Reading, Writing, Math)
- Classroom Technology (Chromebooks, iPads, Smartboards)
- Microsoft Office (Word, Excel)
- Data Entry & Recordkeeping
- Customer Service & Communication
- Cash Handling
- Bilingual: Tongan – Fluent
- Certified Nursing Assistant (Bathing, Feeding, Mobility Assistance)
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Organization and preparation
Languages
English
Full Professional
Tonga
Native or Bilingual
Timeline
Tutor
HeyTutor
02.2025 - Current
Support Staff
Right At School
07.2023 - 02.2025
Night Auditor
Crystal Inn & Suites
07.2021 - 03.2023
Customer Service Representative
Swire Coca-Cola
08.2019 - 05.2021
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Stevens Henager College
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Granger High School
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American Preparatory Academy
Associate of Arts (AA) -
Dixie State University