Lavender Atieno Odetteh
Chesapeake,VA
Summary
Experienced Project Manager proficient in meticulously planning, directing, and organizing business operations, financial oversight, and resource management to ensure the seamless execution of projects. Skilled at identifying challenges and delivering precise solutions and recognized for cultivating a culture of team excellence through effective mentorship, training, and empowerment strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event Coordinator
Bellevue Club Hotel
2021.11 - 2023.12
- Managed and coordinated 150+ events yearly, achieving on-time and under budget execution with 99% client satisfaction.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Produced concept plans for high-profile corporate meetings and events and Inspected event facilities to confirm conformance to customer requirements.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Customer Service Agent - Administration
Silver Cloud Hotel – University District
2021.06 - 2021.11
- Created advertising campaigns that attracted attendees and increased profit margins by 80% through secured sponsorships.
- Finding amicable solutions to guest concerns and ensuring quality customer service
- Assigning rooms through the RDP and updating account information to maintain customer records.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Logistics Supply Chain Administrator
Infotech Network And Freight Forwarding
2020.12 - 2021.06
- Developed and maintained vendor contracts and monitored KPIs for all warehouse operations.
- Coordinated a team of supply chain associates and achieved a 40% increase in productivity through SMART goals
- Ensured safety and compliance adherence, following OSHA regulations and implementing risk management procedures.
- Planned and executed operations and logistics, including transportation, production, order fulfillment, invoicing, and vendor onboarding
Administrator - Business Operations
Mucheki Consulting
2017.05 - 2019.07
- Oversaw the financial statements and made travel and accommodation arrangements for the consultants
- Provided administrative support by working with management on planning organizational needs, goal and objectives for management processes.
- Increased accuracy through improved processes for fiscal monitoring, payroll, and operational expenses using the ERP Sage X3 Software.
- Monitoring budgetary expenditures and effectively negotiating contracts with suppliers for more advantageous terms.
Graduate Project Management Intern
East African Breweries Limited
2016.06 - 2016.09
- Coordinated and organized Safety Passport Training and induction for new contractors and forklift drivers while carrying out risk assessments for various operations.
- Monitor and collect data on operations, including scheduling, sourcing, warehousing, production and delivery
- Fire safety and emergency preparedness and its implementation across the plant and warehouse area
- Assisted in the development of project proposals, including scope definition, objectives, deliverables, and resource allocation.
Education
MBA - Project Management
Northwest University
Kirkland, WA12.2024
Associate of Applied Science - Event Management And Planning
SUNY Broome Community College
Binghamton, NYBachelor of Commerce - Supply Chain Management
University of Nairobi
Nairobi, Kenya12.2019
DIPLOMA IN BUSINESS MANAGEMENT - Marketing
University of Nairobi
Nairobi, Kenya12.2011
CERTIFICATE IN PERSONNEL MANAGEMENT -
University of Nairobi
Nairobi, Kenya2010
Skills
- Event Planning
- Administrative Recordkeeping
- Budgeting
- Staff Training
- Events logistics management
- Health and safety service regulations
- Social Media Marketing
- Audio-Visual Management
- Project scope analysis
- Project Management
Accomplishments
- Designed and implemented a leadership development program for mid-level managers, that provided mentorship and training in strategic thinking, communication skills, and team management to enhance leadership skills.
- Organized and executed a corporate conference with over 400 attendees, managing all aspects of the event including venue selection, vendor negotiations, budgeting, and on-site coordination.
- Founded and lead the establishment and growth of a young women non-governmental organization (Penny Foundation) dedicated to empowering young women to lead with confidence and resilience
Certification
- ENTREPRENEURSHIP: African change-makers fellow certificate
- SAGE X3: Sage X3 software user training certification
- SKILLS: Computer Skills | Communication and Presentation | Negotiation | Leadership | QuickBooks
- TIPS: Training for Intervention ProcedureS
- SERVSAFE: National Restaurant Association
- FIRST AID CPR: American Heart Association
Leadership Experience (Volunteer)
ASSISTANT NATIONAL PROJECT COORDINATOR, Young African Leaders Forum (YALF), Nairobi, Kenya,
- Planned and created fundraising campaigns for the East African Youth Summit (EAYS)
- Prepared financial reports and In charge of the entire project and marketing of the event on social media
- Participated in talks on Entrepreneurship and how young people can start their own businesses.
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Event Coordinator
Bellevue Club Hotel
2021.11 - 2023.12
Customer Service Agent - Administration
Silver Cloud Hotel – University District
2021.06 - 2021.11
Logistics Supply Chain Administrator
Infotech Network And Freight Forwarding
2020.12 - 2021.06
Administrator - Business Operations
Mucheki Consulting
2017.05 - 2019.07
Graduate Project Management Intern
East African Breweries Limited
2016.06 - 2016.09
MBA - Project Management
Northwest University
Associate of Applied Science - Event Management And Planning
SUNY Broome Community College
Bachelor of Commerce - Supply Chain Management
University of Nairobi
DIPLOMA IN BUSINESS MANAGEMENT - Marketing
University of Nairobi
CERTIFICATE IN PERSONNEL MANAGEMENT -
University of Nairobi
- ENTREPRENEURSHIP: African change-makers fellow certificate
- SAGE X3: Sage X3 software user training certification
- SKILLS: Computer Skills | Communication and Presentation | Negotiation | Leadership | QuickBooks
- TIPS: Training for Intervention ProcedureS
- SERVSAFE: National Restaurant Association
- FIRST AID CPR: American Heart Association
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