Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

LAVERN KEITH

Buford,GA

Summary

Enthusiastic employee willing to take on any task to help the organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Reliable and adaptable with positive, upbeat attitude, suitable for fast-paced environments. Familiar with inventory management and order processing, with proficiency in using warehouse software and equipment. Focused on optimizing workflow and ensuring timely and accurate order fulfillment.

Overview

34
34
years of professional experience

Work History

Fulfillment Associate

Amazon
Pendergrass, GA
06.2021 - 09.2021
  • Followed procedures at all times for personal and team safety.
  • Inspected incoming and outgoing shipments
  • Used hand-held devices and computers to record and monitor inventory levels.
  • Drove customer satisfaction by completing all returns quickly.
  • Maintained compliance with company safety policies
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Operated frequency scanners to track shipment progression and input data into shipping system.
  • Maintained tidy and clean work areas

Driver

Uber
Atlanta, GA
09.2015 - 04.2021
  • Completed routine pre-and post-trip inspections of vehicles.
  • Waited for passengers at designated high-volume locations such as airports and popular spots.
  • Stored passenger luggage and personal items with care for safety and security.
  • Transported high-value clients with professionalism and discretion.
  • Maximized passenger satisfaction by keeping vehicles in safe, clean operating conditions.
  • Managed over 25+ customers daily

911 Communications Supervisor

Savannah Chatham Police Department
Savannah, GA
01.1987 - 07.2015
  • Directed work, training, coaching, discipline, and performance evaluation of emergency dispatch team.
  • Managed public safety emergency units according to established procedures and policies using computerized dispatch system.
  • Assessed and prioritized emergencies and assigned resources using sound, independent judgment.
  • Maintained contact with field units, accounted for location and status, tracked records of field calls, and verified safety of field team members.
  • Completed appropriate forms and radio announcements for police department needs, such as BOLO requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Read system maps and caller information and documented details in system.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.

Education

Some College (No Degree) - Mathematics And Computer Science

Savannah State University
Savannah, GA

Associate - Business Administration And Management

Atlanta Technical College
Atlanta, GA

Skills

  • Critical Thinking
  • Excellent Communication
  • Customer Order Fulfillment
  • Time Management Skills
  • Problem Solving
  • Recordkeeping strengths

Timeline

Fulfillment Associate

Amazon
06.2021 - 09.2021

Driver

Uber
09.2015 - 04.2021

911 Communications Supervisor

Savannah Chatham Police Department
01.1987 - 07.2015

Some College (No Degree) - Mathematics And Computer Science

Savannah State University

Associate - Business Administration And Management

Atlanta Technical College

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LAVERN KEITH