Lavern Wilson
Grand Rapids,MI
Summary
Knowledgeable leader with solid background in managing business operations effectively. Demonstrated ability to oversee daily operations and ensure project timelines are met, contributing to successful project completions. Proven track record of utilizing strong leadership and organizational skills to foster team collaboration and maintain high safety standards.
Overview
8
8
years of professional experience
Work History
Site Manager
Manada Technologies
03.2024 - Current
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
District Manager
Valet Living
08.2023 - 03.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Terminal Operations Manager
USF Holland - Division Of YRC Worldwide
11.2016 - 08.2023
- Ensured compliance with all applicable laws, regulations, industry standards related to terminal operations.
- Developed robust safety protocols to ensure a secure working environment for employees and customers.
- Overcame logistical challenges by developing contingency plans and adaptive strategies based on real-time data analysis.
- Evaluated employee performance regularly through formal reviews as well as ongoing feedback mechanisms.
- Enhanced terminal efficiency by streamlining operations and implementing performance-driven processes.
- Established standard operating procedures to increase consistency across shifts and teams.
Education
MBA - Management
University of Phoenix
Tempe, AZ10-2022
Skills
- Team leadership
- Site inspection and management
- Problem-solving
- Quality assurance
- Management
- Conflict resolution
- Site safety
- Multitasking and organization
- Customer relationship management
- Safety procedures
- Relationship building
- Strategic planning
- Shift scheduling
- Operations management
- Analytical thinking
- Procedures development
- MS office
- Data analysis
- Documentation management
- Coaching and mentoring
- Subcontractor management
- Business development
- Budgeting and cost savings
Timeline
Site Manager
Manada Technologies
03.2024 - Current
District Manager
Valet Living
08.2023 - 03.2024
Terminal Operations Manager
USF Holland - Division Of YRC Worldwide
11.2016 - 08.2023
MBA - Management
University of Phoenix
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