Laverna Symbol
Administrator assistant/receptionist
CHEVAK,AK
Summary
Dynamic professional with extensive experience as Head Secretary at Chevakschool, excelling in office administration and organization. Proven ability to enhance operational efficiency through effective calendar management and document preparation. Strong communication skills foster collaboration, while initiative-taking led to the successful implementation of an electronic filing system, reducing paper usage significantly.
Overview
1
1
Certification
Work History
Head Secretary
Chevakschool
- Managed correspondence and scheduling for administrative team, ensuring efficient communication flow.
- Coordinated meetings and events, providing logistical support and resource allocation.
- Maintained accurate records and files, enhancing office organization and information retrieval.
- Assisted in developing office procedures, contributing to improved operational efficiency.
- Trained new staff on office protocols and software systems, fostering a collaborative environment.
- Oversaw inventory management of office supplies, optimizing procurement processes for cost-effectiveness.
- Implemented electronic filing system to streamline document management and reduce paper usage.
- Collaborated with faculty to support student enrollment processes, enhancing overall school administration efficiency.
- Handled sensitive information with discretion, contributing to a secure and confidential work environment.
- Supported executive staff with comprehensive meeting preparation, resulting in smoother and more productive sessions.
- Managed complex calendars and coordinated schedules for multiple executives, ensuring timely attendance to appointments.
- Organized company events and gatherings, fostering a positive workplace culture and team cohesion.
- Optimized internal communication channels by leveraging technology and other tools to streamline information sharing among team members.
- Developed strong working relationships with vendors and suppliers, leading to improved negotiation outcomes and cost savings.
- Coordinated travel arrangements for executives as needed, ensuring seamless transportation logistics while maximizing costeffectiveness.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Village Police Officer
City of Chevak
Chevak, AK
10.2012 - 2025
- Enforced local laws and regulations through regular patrols and community interaction.
- Responded to emergencies and incidents, ensuring public safety and order.
- Conducted investigations of crimes, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to promote safety awareness initiatives.
- Prepared detailed reports on incidents, arrests, and other police activities.
- Assisted in training new officers on departmental policies and procedures.
- Developed community relationships to enhance trust and cooperation with residents.
- Utilized various law enforcement technologies for crime analysis and reporting purposes.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Maintained public order by enforcing laws, ordinances, and regulations within the jurisdiction.
- Provided traffic control during special events and emergencies, ensuring public safety and minimal disruption.
- Conducted thorough investigations, resulting in higher case clearance rates and increased arrests.
- Assisted motorists experiencing difficulties on the road, promoting positive interactions between police officers and the public.
- Maintained situational awareness during critical incidents, effectively coordinating with other first responders for successful resolutions.
- Completed detailed incident reports accurately, contributing to effective record-keeping and data analysis for informed decisionmaking.
Administrator Assistant
Chevak Tribal Council
Chevak, AK
07.2023 - 2023
- Enforced local laws and regulations through regular patrols and community interaction.
- Responded to emergencies and incidents, ensuring public safety and order.
- Conducted investigations of crimes, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to promote safety awareness initiatives.
- Prepared detailed reports on incidents, arrests, and other police activities.
- Assisted in training new officers on departmental policies and procedures.
- Developed community relationships to enhance trust and cooperation with residents.
- Utilized various law enforcement technologies for crime analysis and reporting purposes.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Maintained public order by enforcing laws, ordinances, and regulations within the jurisdiction.
- Provided traffic control during special events and emergencies, ensuring public safety and minimal disruption.
- Conducted thorough investigations, resulting in higher case clearance rates and increased arrests.
- Assisted motorists experiencing difficulties on the road, promoting positive interactions between police officers and the public.
- Maintained situational awareness during critical incidents, effectively coordinating with other first responders for successful resolutions.
- Completed detailed incident reports accurately, contributing to effective record-keeping and data analysis for informed decisionmaking.
Care Coordinator
ANTHC
Anchorage, AK
02.2016 - 2017
- Coordinated patient care plans, ensuring alignment with healthcare providers and community resources.
- Assisted patients in navigating healthcare systems, enhancing access to services and support.
- Managed appointment scheduling and follow-ups, improving patient engagement and satisfaction.
- Collaborated with multidisciplinary teams to streamline communication and enhance care delivery.
- Developed educational materials for patients, promoting health literacy and self-management skills.
- Monitored patient progress and outcomes, adapting care plans as needed to ensure effectiveness.
- Facilitated training sessions for new staff, fostering a culture of continuous improvement in care coordination.
- Implemented process improvements that enhanced workflow efficiency within the care coordination team.
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
Front Desk Receptionist
Long House Alaskan Hotels
Anchorage, AK
06.2014 - 2015
- Greeted and assisted guests, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Processed check-ins and check-outs efficiently, enhancing guest satisfaction.
- Maintained accurate records of reservations and guest information.
- Coordinated with housekeeping and maintenance for timely room readiness.
- Responded to guest inquiries and resolved issues promptly, improving service quality.
- Utilized hotel management software for efficient front desk operations.
- Assisted in training new staff on front desk procedures and customer service standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
High School Diploma -
Chevak High School
Chevak, AK05.2011
Skills
Strong organization
Office administration
Phone etiquette
Document preparation
File management
Initiative-taking
Meeting scheduling
Typing speed
Calendar management
Database maintenance
Expense reporting
Travel arrangements
Report generation
Email management
Customer service
Keyboarding skills
Verbal and written communication
Organization
Task prioritization
Executive support
Appointment coordination
Report writing
File systems management
Certification
AED and CPR
Timeline
Administrator Assistant
Chevak Tribal Council
07.2023 - 2023
Care Coordinator
ANTHC
02.2016 - 2017
Front Desk Receptionist
Long House Alaskan Hotels
06.2014 - 2015
Village Police Officer
City of Chevak
10.2012 - 2025
Head Secretary
Chevakschool
High School Diploma -
Chevak High School