Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

LaVerne Brooks Wilson

Camden,NJ

Summary

Proactive and results-oriented, I excelled as an Office Assistant at Sheridan Apartments, enhancing customer satisfaction and streamlining operations. Leveraging my expertise in data entry and exceptional customer service, I implemented innovative filing systems and maintained peak office efficiency. My positive attitude and time management skills contributed significantly to a collaborative and efficient work environment. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

3
3
years of professional experience

Work History

Office Assistant

Sheridan Apartments
01.2019 - 01.2022
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Coordinated and scheduled meetings and appointments.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Created and maintained detailed records of all office activities.
  • Purchased and maintained office supplies.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Skilled at working independently and collaboratively in a team environment.

Education

Business Administration

Camden County College
Blackwood, NJ

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry

Interests

  • Volunteering
  • Watching Movies and TV Shows
  • Dancing
  • I like working with my hands and fixing things
  • Learning new cooking techniques and expanding my culinary skills
  • Baking

Timeline

Office Assistant

Sheridan Apartments
01.2019 - 01.2022

Business Administration

Camden County College
LaVerne Brooks Wilson