Laverne Johnson
Metter,GA
Summary
A detailed - oriented assembler with 20+ years of manufacturing experience. Accustomed to performing a wide range of manual labor task. Team player that is dedicated to meeting production deadlines. Skilled at quickly learning new processes and technologies. Self-motivated with strong organizational and management skills. Strategic and analytical professional with strong relationship management, problem solving, and customer service skills.
Overview
39
39
years of professional experience
Work History
Material /
Briggs & Stratton
Statesboro, GA
01.2003 - 01.2024
- Managed work area cleanliness by following company guidelines for organization.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Organized warehouse inventory according to warehouse plan.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Maintained accurate inventory records of all received items.
- Palletized boxes to increase movement and shipment efficiency.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Updated job knowledge by participating in educational opportunities such as seminars or trainings.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Team member of production area
Store Manager
McDonald's Restaurant
Metter , GA
05.1992 - 06.2002
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Updated POS system with new products and promotional offers.
- Assessed operational efficiency of the store's departments.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented campaigns and promotions to help with developing goods and services.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Performed regular price checks to ensure competitive pricing.
- Resolved customer complaints in a timely manner.
Production Team Leader
Hardees Fast Food RESTAURANT
Metter, GA
02.1985 - 08.1987
- Conducted training sessions for new employees on safety protocols and job responsibilities.
- Monitored compliance with company policies, procedures, standards, and regulations.
- Resolved customer complaints promptly while maintaining positive relationships.
- Evaluated subordinate performance and communicated with employees to provide feedback for work performance improvement.
- Produced quality products by palletizing, packaging and assembling finished items.
- Measured and weighed items to meet quality standards and prevent waste.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Education
High School Diploma -
Metter High School
Metter, GA06-1986
Some College (No Degree) - Education of Individuals in Middle School Special Education Programs
Fort Valley State University
Fort Valley, GASkills
- Forklift Operation skills
- Communication skills
- Organization skills
- Leadership skills
- Planning skills
- Scheduling skills
- Customer service skills
- Computer skills (microsoft excel, word)
Timeline
Material /
Briggs & Stratton
01.2003 - 01.2024
Store Manager
McDonald's Restaurant
05.1992 - 06.2002
Production Team Leader
Hardees Fast Food RESTAURANT
02.1985 - 08.1987
High School Diploma -
Metter High School
Some College (No Degree) - Education of Individuals in Middle School Special Education Programs
Fort Valley State University