Laverne Woodruff
Cleveland,MS
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Have been serve safe certified for 46 years. Kept up certification
since 1978. Does continue ed to keep current my CDM/CFPP.
Overview
48
48
years of professional experience
Work History
Director of Nutritional Services
Bolivar Medical Center
Cleveland, MS
07.2004 - Current
- Oversee the entire foodservice operation
- Promote sanitation and safe food handling in the dietary department.
- make sure all patients diets are prepared as ordered by physicians,RD and CNP.
- Assure all patients' meals meet nutritional needs as prescribed by the RD.
- Monitor department waste
- Does scheduling to cover all areas of the department
- Attend all educational workshops, if possible
- Keep serv safe current
- Keep CDM certification current
Processing Department Supervisor
Tyson Foods
Cleveland, MS
03.1994 - 02.2002
- Developed and implemented standard operating procedures in the processing department to ensure efficiency and accuracy.
- Monitored production staff performance, provided guidance and ensured compliance with safety regulations.
- Maintained accurate inventory records to track product movement throughout the processing department.
- Coordinated with other departments to ensure smooth flow of operations within the processing department.
- Analyzed data to identify areas for improvement and recommend changes to increase productivity.
- Provided operational support to supervisors, team leads and line workers as needed.
- Conducted regular meetings with production staff to review goals and objectives of the processing department.
- Planned and scheduled daily tasks for production staff based on customer orders and deadlines.
- Resolved employee disputes in a timely manner while maintaining a positive working environment.
- Ensured that all equipment was properly maintained according to manufacturer specifications.
School Foodservice Manager
Dist.#1 Schools
Pace/Rosedale, MS
04.1976 - 10.1993
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
Education
Food Protection Manager Certification
American National Standards Institute
Mississippi State University10-2023
CDM/CFPP - Food And Nutrition
UND
Grand Forks, North Dakota10-2011
GED -
West Bolivar High School
Rosedale, MS05-1971
Some College (No Degree) - Personal And Culinary Services
Cohoma Community College
Clarksdale, MSSkills
- Foodservice Staff Management
- Food Delivery
- Food Safety Control
- Foodworks
- Food Preparation
- Dietary Guidelines
- Food Handling Safety
- Dietary Planning
- Nutrition Services Program
- Nutrition Therapy
- Nutrition Screening
- Scheduling And Planning
- Department Management
- Sanitation Procedures
- Food Production
- Meal Planning
- Waste Reduction
- Cost Control
- Operational Efficiency
- Sanitation Standards
- Food presentation
- Purchasing management
- Performance Improvement
- Staff Supervision
- Expense Tracking
- Quality Control
- Portion Control
- Conflict Resolution
- Health Code Compliance
- Delegating Assignments and Tasks
- Monitoring Food Preparation
- Multitasking
- Catering Services
- Time Management
- Team Leadership
- Problem-solving abilities
- Employee Performance Evaluations
- Fire Safety Regulations
- Safe Food Handling
- Professional Demeanor
- Supply Ordering and Management
- Customer Service
- Training and Onboarding
Timeline
Director of Nutritional Services
Bolivar Medical Center
07.2004 - Current
Processing Department Supervisor
Tyson Foods
03.1994 - 02.2002
School Foodservice Manager
Dist.#1 Schools
04.1976 - 10.1993
Food Protection Manager Certification
American National Standards Institute
CDM/CFPP - Food And Nutrition
UND
GED -
West Bolivar High School
Some College (No Degree) - Personal And Culinary Services
Cohoma Community College