La Vette Carter
Eucid,OH
Summary
Professional skills developed for an excellent customer service representative . Experienced in relationship building and conflict resolution which qualities are enhanced by strong communication and problem-solving skills. Proven ability to handle enquiries and resolve issues efficiently while maintaining high standards of customer care. Known for reliability, empathy, and results-driven approach in high-pressure environments.
Experienced with managing interactions and providing effective solutions. Utilizes communication and problem-solving skills to address customer concerns promptly. Knowledge of fostering positive relationships and maintaining high standards.
Committed to providing courteous, prompt, detailed, and accurate support. Experience managing calls and handling emergency issues with patience and tact.
Overview
42
42
years of professional experience
Work History
Tutor
Self-employeed
Wickliffe, OH
11.2008 - Current
- Developed personalized lesson plans to enhance student understanding of core subjects.
- Utilized educational technology tools to track student progress and adapt teaching methods.
- Provided one-on-one tutoring sessions, focusing on individual learning styles and needs.
- Created engaging instructional materials to support diverse learning objectives and retention.
Private Nanny
Self-employeed
Wickliffe, OH
10.2008 - Current
- Provided personalized care and attention to children, ensuring safety and well-being.
- Developed engaging educational activities to promote cognitive and social skills.
- Managed daily schedules, including meals, nap times, and recreational activities.
- Communicated effectively with parents regarding child development and any concerns.
Volunteer
Jehovah's Witnesses
Willoughby
03.1984 - Current
- Collaborated with members to identify areas for process improvement, enhancing overall operational efficiency.
- Improved literacy rates with weekly volunteer tutoring sessions.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Strengthened community bonds, participating in interfaith dialogues and events.
Teacher's Assistant
Virtual School House
Cleveland, OH
11.2008 - 08.2016
- Assisted in developing individualized learning plans for students.
- Facilitated communication between students, parents, and educators.
- Supported classroom management and student engagement strategies.
- Coordinated educational resources and materials for remote learning.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Education
Associate of Science -
Cuyahoga Community College
Cleveland, Ohio, OH05.2000
Skills
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint handling
- Professional telephone demeanor
- Paperwork processing
- Documentation
Timeline
Tutor
Self-employeed
11.2008 - Current
Teacher's Assistant
Virtual School House
11.2008 - 08.2016
Private Nanny
Self-employeed
10.2008 - Current
Volunteer
Jehovah's Witnesses
03.1984 - Current
Associate of Science -
Cuyahoga Community College