LaVette S. Troxler
Washington
Summary
Diligent Security professional with 4 years of experience monitoring facility staff and visitors to maintain order and safety. Eager to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security
02.2019 - Current
- To provide excellent Customer service
- Greet everyone entering and exiting the building
- Assist all visitors upon their arrival and check them in
- Monitor the CCTV cameras and report any suspicious activity or issues
- Prevent office creepers from entering the building and piggy backing behind employees
- Greet guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
Camera Car Driver
Thomas Recovery
08.2023 - 12.2023
- :Operate a vehicle equipped with LPR cameras to scan license plates and use GPS mapping systems to locate vehicles identified for repossession.
- Identifying and locating vehicles by scan license plates and use a computer tag reading system to locate and capture plates of vehicles designated for recovery.
- Collecting and reporting data by capturing and logging details of identified vehicles, including VIN and license plate verification, and take photos using a personal phone.
- Effectively communicating identified locations of vehicles to recovery agents and tow truck drivers in the area to facilitate the repossession process.
Funeral Assistant/Apprentice Funeral Director
Joseph Gawler’s Sons Inc
06.2005 - 05.2012
- Picked up deceased from hospitals, nursing homes and private homes and transported them to the funeral home
- Supported funeral director with all facets of funeral service coordination.
- Closed caskets at appropriate point in services.
- Processed death certificate and other required paperwork.
- Provided administrative support to funeral home staff.
- Transported deceased to funeral home.
- Embalmed, dressed and cosmeticized deceased persons.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Offered friendly and careful service to customers, handled challenging situations with ease
Receptionist/Cashier
Elegant Nail Salon
03.2003 - 10.2004
- Greeted incoming visitors and customers professionally and provided friendly,knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Confirmed appointments, communicated with clients and updated client records over the phone
- Operated cash register containing over $900 a day, and daily transactions including credit card and personal check transfers
- Answered central telephone system and directed calls accordingly
Education
No Degree - Mortuary Science
University of The District of Columbia
Washington, DCHigh School Diploma -
Woodrow Wilson Senior High School
Washington, DCSkills
- Client Tenant Relation
- Microsoft Suites
- Safety and Security Procedures
- Security Screening
- Daily Status Reports
- Critical Thinking
- Building Patrols
- Grounds Security
- Security Reporting
- Entrance Monitoring
- Closed Circuit TV Systems
- Daily Logs
- Customer Service
- Conflict De-Escalation
- Incident Documentation
- Armed Security Guard
Certification
- Licensed Security Officer - 10/25
- Licensed Armed Security Officer- 05/23
Timeline
Camera Car Driver
Thomas Recovery
08.2023 - 12.2023
Security Officer
Allied Universal Security
02.2019 - Current
Funeral Assistant/Apprentice Funeral Director
Joseph Gawler’s Sons Inc
06.2005 - 05.2012
Receptionist/Cashier
Elegant Nail Salon
03.2003 - 10.2004
No Degree - Mortuary Science
University of The District of Columbia
High School Diploma -
Woodrow Wilson Senior High School
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