Lavicent Osborne
Haltom City,TX
Overview
10
10
years of professional experience
Work History
Loader
Sam's Club
10.2021 - Current
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
Assistant Manager
Mcdonalds
08.2015 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Cyber Security
Southern New Hampshire University
Hooksett, NHDiploma - Office Administration
Concorde Career College
Jacksonville, FL04.2017
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL05.2008
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Team motivation
- Customer relations
- Staff supervision
- Staff training and development
Timeline
Loader
Sam's Club
10.2021 - Current
Assistant Manager
Mcdonalds
08.2015 - 10.2021
Cyber Security
Southern New Hampshire University
Diploma - Office Administration
Concorde Career College
High School Diploma -
Palm Beach Lakes High School
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