Lavin Angira
Nakuru,Kenya
Summary
I am a highly reliable professional with a proven track record of consistently and effectively delivering targets that enhance and fulfill the recording process while ensuring the organization's purpose. With ambition, determination, and excellent communication skills that allow for the cultivation of positive and mutually beneficial business, I strive to reach unprecedented levels of success, bringing forth a track record of increasing client satisfaction ratings while working under all company policies.
Overview
3
3
years of professional experience
Work History
Procurement officer
Sub-county procurement office
- Stores Management: ensuring the stock holdings are managed well
- Inventory control: recording and verification of inventory and control
- Tendering process: ensuring the process is in line with the procurement procedures
- Market survey and computation: reviewing the market assessment and updating performance
- Documentation of procurement proceedings
- Disposal of Government Assets: The property disposal process is managed well.
Cashier
kWIKKLEEN-CAFE
03.2019 - 09.2020
- Receiving payments after sales
- Ensuring the payment matches the set catalogue prices
- Bookkeeping and balancing the books on a daily and weekly basis
- Guiding the company on area of control improvement.
Client Support and Service Delivery-Waitress
CHEERS BAKERY AND CAFE
04.2017 - 12.2018
- Responsible for all service preparations
- To ensure proper set-up of tables in assigned section
- Guest relations: ensuring guests are comfortable and service delivered as required
- Present the menu/drink as per the set standard, inform customers of daily specials, answer questions about menu items, and make recommendations upon request
- Up-sell food and beverage items using suggestive selling techniques
- Take food and beverage orders from guests and post orders promptly at the point-of-sale
- Deliver food and beverages from the kitchen to guests in a timely manner
- Ensure tidiness, neatness and cleanliness in the service area
- Monitor and observe guests dining experiences
- Ensure guests are satisfied with food and service and take action to correct any problems
- Payment, process credit card charges, or present change (if applicable).
Education
Diploma - Purchasing & Supplies Management
THE KENYA INSTITUTE OF MANAGEMENT
Nakuru,KenyaCertificate - Business Management
THE KENYA INSTITUTE OF MANAGEMENT
Nakuru,KenyaCertificate - Effective Customer Care Training
THE KENYA INSTITUTE OF MANAGEMENT
Nakuru,kenyaCertificate - Compute Application
THE KENYA INSTITUTE OF MANAGEMENT
Nakuru,KenyaCertificate - Becoming A Customer Care Representative
ALISON
Skills
- Computer use: basic knowledge of computer packages, Ms Word, Internet and email
- A team player: good initiatives & assertiveness; keen on upgrading & improving
- Critical thinking and problem solving
- Customer service
- Accountability: being self-accountable for making decisions, managing resources efficiently, and fulfilling roles
- Relationship: strong ability to manage customer and stakeholder relations in accordance with the set company policy
- Effective communication and negotiation
- Leadership skills
- Document Preparation
- E-procurement Systems
- Purchasing strategy
- Supplier Relationship Management
- Contract Negotiations
- Supplier relationships
- Vendor Sourcing
- Data Entry
- Strategic Sourcing
- Report-writing skills
- Supply Chain Optimization
- Project Management
- Logistics Oversight
- Vendor Relations
- Cost Analysis
- Bid process management
- Reporting Requirements
- Price Negotiation
References
- Cheptoo Lilian, Secretary, Sub-county procurement office, Nakuru Town East 20100, +254715888927
- Joseph Amailuk, lecturer, jamailuk@lecturers.kim.ac.ke, +254728384292
Timeline
Cashier
kWIKKLEEN-CAFE
03.2019 - 09.2020
Client Support and Service Delivery-Waitress
CHEERS BAKERY AND CAFE
04.2017 - 12.2018
Procurement officer
Sub-county procurement office
Diploma - Purchasing & Supplies Management
THE KENYA INSTITUTE OF MANAGEMENT
Certificate - Business Management
THE KENYA INSTITUTE OF MANAGEMENT
Certificate - Effective Customer Care Training
THE KENYA INSTITUTE OF MANAGEMENT
Certificate - Compute Application
THE KENYA INSTITUTE OF MANAGEMENT
Certificate - Becoming A Customer Care Representative
ALISON