- Cooking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- I like working with my hands and fixing things
- Photography
- Adventure Travel
- Food Blogging
- Learning new cooking techniques and expanding my culinary skills
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Lavinia Robertson
Dallas
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
15
15
years of professional experience
Work History
Material Handler
Kohls Distribution Center
2014.11 - Current
- Operated pallet jacks to efficiently move materials throughout distribution center.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Implemented process improvements that increased efficiency in material handling operations.
- Supported production line with timely material supply, keeping operations running without interruptions.
- Coordinated daily shipments, ensuring timely processing and accuracy in inventory management.
- Maintained organized work areas to optimize workflow and enhance safety standards.
- Trained new team members on operation and safety protocols to ensure compliance.
Technical Support Representative
AT&T Uverse
2014.06 - 2014.09
- Resolved technical issues for customers using troubleshooting protocols and diagnostic tools.
- Provided detailed product knowledge, enhancing customer understanding of services and features.
- Documented customer interactions in CRM system, ensuring accurate record-keeping for future reference.
- Escalated complex inquiries to appropriate departments, facilitating prompt resolution and customer satisfaction.
Direct Support
Community Access
2013.05 - 2013.09
- Taking care of Consumers with everyday needs
- Bathing, Brushing Teeth, Cooking, Washing Clothes and etc.
Cashier/Customer Service
Wal-Mart
2011.12 - 2013.08
- Collected cash, check, and charge payments from customers.
- Stocked shelves and marked prices on items.
- Counted money in cash register before and at the end of work shift
Cashier
Taco Bell
2011.05 - 2011.11
- Drive Thru, taking orders and making sure the customer is satisfied with a smile
- Counted money in cash register before and at the end of work shift
Education
Diploma - General Studies
David W. Cater
Dallas, Texas2009-05
No Degree - Social Work
Texas College
Tyler, Texas2013-05
Skills
- Material handling
- Operations support
- Verbal and written communication
- Order picking and processing
- Lifting and sorting
- Problem-solving
- Decision-making
- Positive attitude
- Workplace cleanliness
- Heavy lifting
- Package handling
- Warehouse safety
- Teamwork and collaboration
Interests
Timeline
Material Handler
Kohls Distribution Center
2014.11 - Current
Technical Support Representative
AT&T Uverse
2014.06 - 2014.09
Direct Support
Community Access
2013.05 - 2013.09
Cashier/Customer Service
Wal-Mart
2011.12 - 2013.08
Cashier
Taco Bell
2011.05 - 2011.11
Diploma - General Studies
David W. Cater
No Degree - Social Work
Texas College