Lavon Gadagno
Waterloo,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Medical Assistant Technician
Greenwood Ear Nose Throat
01.2001 - Current
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Front Office Receptionist
Dr. Hatfield Clinic
03.1998 - 01.2001
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
High School Diploma -
East Allegheny High School
North Versailles, PASkills
- Vital signs monitoring
- Patient Scheduling
- Communication and Interpersonal Skills
- Organizational abilities
- Data Entry
- HIPAA Compliance
- Compassionate caregiver
Timeline
Medical Assistant Technician
Greenwood Ear Nose Throat
01.2001 - Current
Medical Front Office Receptionist
Dr. Hatfield Clinic
03.1998 - 01.2001
High School Diploma -
East Allegheny High School
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