Lavonda Johnson
Beaumont,TX
Summary
Dynamic and adaptable professional with a proven track record in customer service and sales strategies, demonstrated at Family Dollar and other roles. Excelled in teamwork and collaboration, enhancing store performance and customer satisfaction. Skilled in multitasking and problem-solving, significantly contributing to efficient operations and positive outcomes.
Overview
13
13
years of professional experience
Work History
Sales Associate
Family Dollar
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Diverse Jobs
People Ready Staffing
04.2018 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Floral Specialist
Market Basket
04.2017 - 03.2018
- Provided exceptional customer service by addressing inquiries promptly and resolving issues professionally.
- Conducted regular maintenance on equipment to prolong its lifespan and maintain optimal performance levels.
- Trained new employees on proper care and handling of flowers, maintaining product freshness and longevity.
- Ensured timely completion of large-scale projects by coordinating with team members and organizing efficient workflows.
- Demonstrated exceptional attention to detail when creating custom orders, delivering precise results according to client specifications.
- Collaborated with team members to design visually appealing floral arrangements for various events.
- Increased sales through effective merchandising and attractive displays, showcasing seasonal offerings.
Prep Cook, Bar Back
Miller's NMB Ale House
08.2011 - 02.2015
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
Education
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Sales Strategies
- Adapt to diverse groups
- Cleaning techniques
- Negotiation Tactics
Timeline
Sales Associate
Family Dollar
06.2024 - Current
Diverse Jobs
People Ready Staffing
04.2018 - 05.2024
Floral Specialist
Market Basket
04.2017 - 03.2018
Prep Cook, Bar Back
Miller's NMB Ale House
08.2011 - 02.2015
High School Diploma -
Miami Carol City Senior High School