LaVonda Lee

An experienced and resolute Customer Service Executive seeking to utilize proven customer service critical thinking skills and product knowledge to provide exceptional service to customer and employees that exceed expectations. Committed to optimizing customer engagement and growing loyalty through tailored experiences and thoughtful solutions. Focus on leveraging customer feedback Create, improved strategies that boost customer service while growth for business and continually building great managerial status with developing employee’s that thrive at work and in their personal life. Meticulous and knowledgeable compliance manager with a several-year record of success in policy development, program management, risk mitigation and operational planning. Proficient in maintaining regulatory compliance and correcting systemic issues in collaboration with business managers. Team-focused, consistent and diplomatic with a focus on building strategic alliances and enhancing company standing. Focused compliance manager bringing several years of experience managing activities, programs and resources to meet customer needs. Flexible and adaptable with superior communication, relationship management and influencing skills. Proven history of identifying issues, acquiring data and drawing conclusions to support resolution. Strong aptitude for leading teams to effectively address client needs and implement changes by supporting strategic initiatives.

Open Bible Ministries, Teaching Children, Women’s Leadership, 01/2004, Present