LaVonda Mickles
East Saint Louis,IL
Summary
Experienced with implementing behavior intervention plans to support client development. Utilizes data collection and analysis to inform strategies and improve outcomes. Track record of effective communication with clients and team members to achieve therapeutic goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Special Education Substitute Teacher/Paraprofessional
School District 189
04.2021 - Current
- Fostered a positive rapport with students through genuine interactions that built trust and encouraged open communication.
- Utilized assistive technology tools to increase accessibility and engagement for students with diverse abilities in the classroom setting.
- Adapted lesson content to accommodate various learning styles within the classroom while maintaining alignment with curriculum standards.
- Established clear expectations for class conduct and academic performance, resulting in a focused learning environment.
Crisis Intervention Specialist
Brightli Point
06.2024 - 05.2025
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients during crisis situations.
- Facilitated group therapy sessions that provided a supportive environment for individuals experiencing crisis situations.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Clinical Service Representative
Archview Medical
05.2015 - 11.2017
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Participated in ongoing professional development opportunities to stay current on best practices in healthcare delivery.
- Maintained accurate medical records for better decision-making and optimal patient outcomes.
- Educated patients on preventative health measures, empowering them to take proactive steps toward improved wellbeing.
- Streamlined appointment scheduling for increased efficiency and improved patient experience.
Correctional Officer
MERSMissouri Goodwill
01.2013 - 01.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Psychiatric Technician
Touchette Regional Hospital
03.2004 - 06.2016
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
Social Services Caseworker
Hoyleton Youth & Family Services
02.2010 - 07.2013
- Implemented crisis intervention strategies to support clients facing urgent challenges such as homelessness or domestic violence situations.
- Provided support to both adults and children during challenging periods of life transitions, offering compassionate guidance while promoting resilience and selfsufficiency.
- Participated in ongoing professional development opportunities aimed at improving caseworker knowledge on current best practices in the field of social work.
- Increased client engagement with support services by providing compassionate guidance and consistent followup.
- Conducted home visits regularly, assessing living conditions and providing recommendations for enhancing safety or increasing supports as needed.
Education
General Studies
East Saint Louis Sr.High
East Saint Louis, IL06-1999
Skills
- Empathy and patience
- Classroom organization
- Instructional planning
- Emotional support
- Applied behavior analysis
- Social skills development
- Behavior intervention plans
- Collaboration with professionals
Certification
- RBT - Registered Behavior Technician
- Certified
- Certified Substitute Teacher Missouri/Illinois
- Certified Special Education Paraprofessional
Timeline
Crisis Intervention Specialist
Brightli Point
06.2024 - 05.2025
Special Education Substitute Teacher/Paraprofessional
School District 189
04.2021 - Current
Clinical Service Representative
Archview Medical
05.2015 - 11.2017
Correctional Officer
MERSMissouri Goodwill
01.2013 - 01.2017
Social Services Caseworker
Hoyleton Youth & Family Services
02.2010 - 07.2013
Psychiatric Technician
Touchette Regional Hospital
03.2004 - 06.2016
General Studies
East Saint Louis Sr.High
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