Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Volunteer

L. TAYLOR

Strategic Communications, Education, Wellness, Diversity, Equity, Inlclusion, Innovation, Creativity
Stephens City,VA

Summary

Motivated strategic communications analysis with expertise in education, diversity, equity and inclusion. Offering excellent communication and organizational abilities along with skill in Google docs, Microsoft Suites, Oracle, Social Media platforms and fluency in listening, written and critical thinking. Known for efficiency and best-in-class time management. Resourceful advisor with skills in best hiring practices, client relations, outreach, while offering an dynamic personality. Well-versed in non-profit and higher education organizations and strategies for successfully implementing data driven workplace processes. Skilled at active listening and communicating both written and oral, with a proven history of solutions-oriented problem-solving.

Overview

18
18
years of professional experience
27
27
years of post-secondary education

Work History

Academic Advisor

Lord Fairfax Community College
Middletown, VA
02.2016 - Current
  • Advised and supported new student registration and orientation.
  • Hired, supervised and trained student employees in advising office.
  • Offered guidance in the creation and delivery of presentations, workshops and trainings related to academic advising and cooperated with student services and student support.
  • Directed case management – 500+ student case load, organized and reported details of student progress, provide retention support.
  • Collaborated with department Deans for student success.
  • Assisted disability services with administrative duties, processed payments, budgeting, and maintained accurate records of expenses.
  • Ordered alternative text and provided software training for students needing accessible services.
  • Implemented captioning & transcription requests for college-wide videos and for ADA compliance.
  • Arranged comprehensive student support during commencement activities.
  • Executed a comprehensive marketing plan to enhance social media objectives such as student registration, graduation deadlines, advising events, and campus happenings.
  • Successfully lead department in commencement event planning and executions Adult Education Transition Coach and Pearson Proctor Lord Fairfax Community College 10/14 – 1/16.
  • Tracked GED students and aid with student retention and success.
  • Pearson Proctor Certified - Provided a secure exam delivery and customer support, communicated with internal departments to investigate and fix technical issues.
  • Managed non-traditional students, adult-learners, undecided populations.
  • Enhanced interest and enrollment through community outreach campaigns.
  • Developed strategies and delivered communication plans to students and community.

Substitute Teacher

Winchester Public Schools, Fredrick County Public Schools
Winchester, VA
01.2014 - 08.2016
  • Implemented teacher lesson plans aligned with the Virginia Standards of Learning.
  • Assigned formative assessments such as class work and homework.
  • Maintained classroom control and discipline to keep students on task and academically productive.
  • Completed a daily report and/or evaluation of students with special needs.
  • Employed a variety of assessment strategies and instruments to make both short term and long-term instructional decisions to improve student learning.
  • Differentiated instruction to accommodate diverse learning styles.

Admissions Assistant/Marketing

Communications Shenandoah University
Winchester, VA
08.2011 - 01.2013
  • Assisted admissions staff with projects, student accounts, and open house components.
  • Managed media relations and productions.
  • Assisted with homecoming organization such as fundraising and scheduling.
  • Researched and reported data for project managers.

Office Assistant

Teachers Aid Lord Fairfax Community College
04.2010 - 08.2011
  • Communicated with students, staff, and office personal with daily planning and lesson execution.
  • Composed material for meetings, tests, and data for collection purposes.
  • Organized and scheduled events and conferences, recorded grades and produced progress reports.
  • Planned, budgeted, and executed fundraising events, communicated with stockholders and vendors.

Park Real Estate Agency Office Manager/Sales Consultant

Internships - Laurel Center, Our Health, Shenandoah University Alumni Affairs
Clifton, NJ
09.2006 - 09.2009
  • Drafted sales, purchased contracts, and negotiated final sales.
  • Trained and motivated real estate sales team.
  • Examined and evaluated prospective commercial and residential properties.
  • Consulted with lawyers and real estate professionals to create and execute contracts.
  • Implemented strategic marketing programs to double the practice's growth.
  • Communicated and connected with customers, lawyers, title companies, and home inspectors to ensure sales of properties.

Executive Administrative Assistant

D’Annunzio & Sons, Inc
, NJ
03.2001 - 05.2004
  • Assisted President, Vice President and Executives with daily projects, traveling plans, scheduling, and delivered construction bids.
  • Prepared correspondences, delivered plans and presented bids.
  • Completed OSHA logs and correspondents for safety requirements.
  • Researched and managed company policies, organized mail, data, and projects.
  • Managed an active calendar of appointments, filed reports, composed and prepared confidential correspondence.
  • Answered and screened telephone calls in a courteous manner while taking messages with a high degree of accuracy.
  • Maintained call volume, filing reports, and data entry.
  • Organized monthly meetings and logistical elements.
  • Presented presentations at monthly company events.

Intern

Free Medical Center, Our Health
Winchester, VA
  • Assisted with outreach while studying Mass Communications at Shenandoah University - 2013, assisted with media outreach while studying Mass Communication at Shenandoah University - 2013 Front Royal, VA – Parks and Recreation – Soccer Coach- Worked with youth team to teach basic skill, team building, and build players confidence Winchester, VA -Shenandoah University- Global Citizenship Project- participated in an international travel and educational experience 3/2012 Front Royal, VA – Williams Chapel CME Church- Community outreach, youth program mentor Warren Memorial Hospital – Front Royal, VA – Valley Health Volunteer hours while completing Sociology degree at Shenandoah University.
  • 90 hours, 2012 - 2013.

Education

Master of Art - Organizational Communications

West Virginia University

Bachelor of Science - Sociology

Shenandoah University

Bachelor of Arts - Mass Communications

Shenandoah University

Associate of Arts and Science - Liberal Arts

Lord Fairfax Community College

Real Estate Sales License - undefined

Weichert Real Estate School

Dental Assistance License - undefined

South Plainfield Dental School

Oracle -Student Information System - undefined

Lord Fairfax Community College
01.2011 - 01.2019

Outlook 365 - Present Silver Career Readiness Certification, Workforce Solutions, 2/2015 Career Coach Certified - undefined

Lord Fairfax Community College
02.2016 - Current

Pearson Proctor Certified - undefined

Lord Fairfax Community College

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EAB Navigate, Lord Fairfax Community College, Lord Fairfax Community College
01.2018 - Current

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Lord Fairfax Community College
06.2015 - 06.2019

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Lord Fairfax Community College
02.2016 - 05.2017

Applied Suicide Intervention Certification - undefined

Lord Fairfax Community College
01.2016 - Current

Presidents Career Enrichment Program - undefined

Virginia Community College

Skills

Operations support

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Accomplishments

  • Used Microsoft Excel to develop and maintain student tracking spreadsheets to enhance retention.
  • Documented and resolved case management and staff concerns which led to fluid communication with staff, faculty, students and upper management.
  • Collaborated with team of 9 in the development of case management and successful conversion to virtual.
  • Resolved student issues through pilot programs.

Software

Oracle - Student Information Systems

EAB - Navigate

Interests

Diversity, Active Listening and Communication, Wellness, Equality, Education, Non-Profit, Training, Creativity

Timeline

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EAB Navigate, Lord Fairfax Community College, Lord Fairfax Community College
01.2018 - Current

Outlook 365 - Present Silver Career Readiness Certification, Workforce Solutions, 2/2015 Career Coach Certified - undefined

Lord Fairfax Community College
02.2016 - Current

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Lord Fairfax Community College
02.2016 - 05.2017

Academic Advisor

Lord Fairfax Community College
02.2016 - Current

Applied Suicide Intervention Certification - undefined

Lord Fairfax Community College
01.2016 - Current

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Lord Fairfax Community College
06.2015 - 06.2019

Substitute Teacher

Winchester Public Schools, Fredrick County Public Schools
01.2014 - 08.2016

Admissions Assistant/Marketing

Communications Shenandoah University
08.2011 - 01.2013

Oracle -Student Information System - undefined

Lord Fairfax Community College
01.2011 - 01.2019

Office Assistant

Teachers Aid Lord Fairfax Community College
04.2010 - 08.2011

Park Real Estate Agency Office Manager/Sales Consultant

Internships - Laurel Center, Our Health, Shenandoah University Alumni Affairs
09.2006 - 09.2009

Executive Administrative Assistant

D’Annunzio & Sons, Inc
03.2001 - 05.2004

Master of Art - Organizational Communications

West Virginia University

Bachelor of Science - Sociology

Shenandoah University

Bachelor of Arts - Mass Communications

Shenandoah University

Associate of Arts and Science - Liberal Arts

Lord Fairfax Community College

Real Estate Sales License - undefined

Weichert Real Estate School

Dental Assistance License - undefined

South Plainfield Dental School

Pearson Proctor Certified - undefined

Lord Fairfax Community College

Presidents Career Enrichment Program - undefined

Virginia Community College

Intern

Free Medical Center, Our Health
L. TAYLORStrategic Communications, Education, Wellness, Diversity, Equity, Inlclusion, Innovation, Creativity