LaVonia Ennis

Adept in benefits coordination and administration, I significantly enhanced employee satisfaction at Teksystems/Willis Towers Watson by streamlining benefits processes. Leveraging strong communication skills, I effectively resolved complex inquiries, underscoring my commitment to excellence and my ability to thrive in fast-paced environments. My expertise in open enrollment coordination and dedication to customer service excellence set me apart. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

• Personal, Directory, and Supervisory Care Certification (2009 – Present)