Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tarsha Dawkins

Baltimore,MD

Summary

Conscientious Environmental Services Housekeeper known for productivity and efficiency in completing tasks. Possess specialized skills in sanitation protocols, waste management procedures, and chemical handling safety. Excel in time management, adaptability to changing environments, and strong communication skills, ensuring thorough cleaning and maintenance standards are consistently met.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Sinia Hospital
Baltimore, MD
09.2016 - Current
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Emptied trash receptacles throughout the property.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.

Warehouse Clerk

DAP Products Inc.
Baltimore , MD
06.2013 - 03.2015
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Greeted visitors warmly and directed them to correct personnel or office.
  • Handled sensitive information in a confidential manner.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Compared and verified identifying information of outgoing shipments.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Identified, counted and verified stock items.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.

Collections Agent

Cash Advance
Owings Mills, MD
02.2013 - 04.2014
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Ensured that all equipment was properly stored after use.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Dusted furniture, machines or equipment.
  • Arranged debt repayment or established schedules for repayment based on customer's financial situation.
  • Maintained accurate records and reported on collection activity and accounts receivable status.
  • Advised delinquent customers on strategies for debt repayment.
  • Managed daily operations in collections department to ensure timely debt recovery.

Education

High School Diploma -

Southern High School
Baltimore, MD
05-1990

Skills

  • Equipment maintenance
  • Order fulfillment
  • Safety compliance
  • Supply restocking
  • Customer service
  • Team collaboration
  • Problem solving
  • Time management
  • Attention to detail
  • Cleaning procedures
  • Effective communication
  • Stock management
  • Inventory tracking

Certification

  • I have obtained my CPR Certificate

Timeline

Hospitality Worker

Sinia Hospital
09.2016 - Current

Warehouse Clerk

DAP Products Inc.
06.2013 - 03.2015

Collections Agent

Cash Advance
02.2013 - 04.2014

High School Diploma -

Southern High School

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