Summary
Overview
Work History
Education
Skills
Timeline
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Lavonte Berry

Callaway,United States

Summary

Dynamic Assistant Manager with a proven track record at McDonald's, excelling in customer service and team leadership. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved accuracy and reduced discrepancies. Skilled in conflict resolution and decision-making, fostering a positive work environment that drives performance.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Mcdonalds
08.2022 - 08.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Key Holder

Dollar General
07.2022 - 08.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

Assistant Manager

Popeyes
10.2020 - 04.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Established team priorities, maintained schedules and monitored performance.

Assistant Manager

Tacobell
06.2018 - 10.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Education

Leonardtown High School
Leonardtown, MD
06.2017

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff training and development
  • Conflict resolution
  • Employee scheduling

Timeline

Assistant Manager

Mcdonalds
08.2022 - 08.2025

Key Holder

Dollar General
07.2022 - 08.2024

Assistant Manager

Popeyes
10.2020 - 04.2022

Assistant Manager

Tacobell
06.2018 - 10.2020

Leonardtown High School

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