Lavonte Richard
Columbus,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Moving Coordinator
Accessible Moving
Columbus, OH
04.2022 - Current
- Provided leadership support for team members through coaching and mentorship programs.
- Completed thorough opening, closing, and shift-change functions to maintain operational standards each day.
- Evaluated employee performance metrics against established benchmarks in order to determine areas for improvement.
- Mitigated business risks by working closely with staff members and assessing performance.
- Offered guidance and expertise to newly hired staff regarding various company initiatives.
- Used demand forecasts to set competitive prices and favorable credit terms.
- Ensured safe transportation by securing cargo using appropriate tools.
- Cleaned up work areas after moves, leaving clients' spaces tidy.
Lead Forklift Driver
ManPower
Canton, OH
06.2019 - 02.2021
- Processed orders accurately according to customer requirements.
- Conducted daily inspections of the facility's equipment to ensure proper working conditions according to OSHA standards.
- Assisted in maintaining inventory accuracy through cycle counts.
- Analyzed production data for trends related to process improvement opportunities.
- Completed necessary paperwork accurately and efficiently including inventory logs and time cards.
Door-to-Door Sales Representative
NDSDC
Sacramento, CA
07.2018 - 02.2019
- Executed strategic sales approaches resulting in enhanced business growth.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Studied geographic areas to identify potential buyers and increase door-to-door sales.
- Called warm contacts each week to enhance sales opportunities.
- Analyzed vulnerabilities arising from face-to-face selling activities.
- Maintained accurate records of sales activity using computer software programs.
Machine Operator
Manpower Temporary Services
Canton, OH
03.2018 - 05.2018
- Adjust machine settings to complete tasks accurately.
- Monitor the feed and speed of machines during the machining process.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Inspect finished workpieces to ensure conformance with specifications.
- Troubleshoot malfunctions in equipment or processes.
General Manager
Toys"R"Us
Canton, OH
02.2013 - 03.2018
- Prepared staff work schedules and assigned team members to specific duties.
- Trained employees on duties, policies and procedures.
- Formed and sustained strategic relationships with clients.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Monitored progress by establishing plans, budgets and measuring results.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Guided management and supervisory staff to promote smooth operations.
Education
GED -
Some College (No Degree) - Computer Engineering
Skills
- Team building
- Employee training
- Operational management
- Customer service
- Performance evaluation
- Risk assessment
- Sales strategy
- Market analysis
- Effective communication
- Hiring
- Relationship management
- Sales negotiation
- Staffing
- Forklift operation
- Cargo securing
- Inventory management
- Quality inspection
- Team leadership
Affiliations
- Coach little league sports in my off-time to help develop and mentor youth living in at-risk neighborhoods.
- Volunteer at my church home 2 weekends out of the month doing anything from serving the homeless to acting as an usher, etc.
- Have participated in Tyro leadership program as well as Core communication classes to help me develop exemplory communication skills.
Certification
- Forklift Operators License
Accomplishments
- Promoted from Sales associate to Sales manager to General Manager in a year @ Toys R Us.
- Exceeded sales goals on a month-to-month basis for two years straight in my roles as Sales/General manager @ Toys R Us.
- Back to back salesman of the month [September & October '19] @ NDSDC (National Direct Sales Development Center)
Education and Training
other,other
Timeline
Moving Coordinator - Accessible Moving
04.2022 - Current
Lead Forklift Driver - ManPower
06.2019 - 02.2021
Door-to-Door Sales Representative - NDSDC
07.2018 - 02.2019
Machine Operator - Manpower Temporary Services
03.2018 - 05.2018
General Manager - Toys"R"Us
02.2013 - 03.2018
College of DuPage - GED,
Stark State College - Some College (No Degree), Computer Engineering