Hardworking career driven individual well-versed in medical terminology and specialty support. Competent and focused professional with expertise in updating charts and submitting paperwork.
Overview
9
9
years of professional experience
Work History
Senior Process Executive
Nuance Communications/Cognizant Technologies
07.2022 - Current
Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
Reviewed transcribed material for compliance with HIPAA requirements.
Used NextGen to input information into computerized patient record system.
Expertly transcribed medical reports for variety of physicians in hospital setting.
Conducted research to clarify dictated information and resolve discrepancies.
Returned printed and electronic form dictated reports for physician's review, signature, and corrections.
Utilized templates and macros to streamline transcription processes.
Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Documented patient medical histories, vitals and test results in electronic health records system.
Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
Critical thinking and decision making based on established healthcare guidelines.
Stocker Associate
At Home
05.2014 - 10.2014
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Maintained effective team member communication.
Answered customer questions and provided detailed product information.
Greeted customers and directed to requested products.
Performed inventory control, such as counting, and stocking merchandise.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Education
Associate of Applied Science - Medical Laboratory Technology
Jefferson State Community College
Birmingham, AL
12.2018
Skills
Data Review
Workflow Analysis
Operational Improvements
Document Processing
Microsoft Office
Analyzing Documentation
Data Entry
Records Maintenance Professional
Patient History Expertise
Software Applications
Timeline
Senior Process Executive
Nuance Communications/Cognizant Technologies
07.2022 - Current
Stocker Associate
At Home
05.2014 - 10.2014
Associate of Applied Science - Medical Laboratory Technology
Chief Quality Documentation Specialist at Microsoft/Cognizant/Nuance Communications Inc.Chief Quality Documentation Specialist at Microsoft/Cognizant/Nuance Communications Inc.