Lavoy Watkins Jr
Bel Air,MD
Summary
Responsible LTS versed in educational, behavioral and administrative classroom practices. Recognized for upholding standards of classroom behavior and supporting teacher goals. Offers flexible approach to cover diverse classes. Educated Certified Substitute Teacher with 4 years of experience teaching Business to 14-18 year-old students. Proven history of handling over 30 students per classroom while maintaining organization and functionality. Committed to student success, happiness and learning.
Also a Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in all regulations and procedures. Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner.
Overview
7
7
years of professional experience
Work History
Long-Term Substitute Teacher
Kelly Services
Baltimore, MD
08.2022 - Current
- Assisted struggling students with classroom assignments with one-on-one tutoring.
- Prepared, administered and graded tests and assignments to evaluate student progress.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Explained assignments and relayed information from lead teacher.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
- Managed high school classrooms during teacher absences.
- Instructed students on various topics, including English language arts, math, science, social studies, and technology.
- Prepared objectives and outlines for courses of study.
- Developed and implemented Individualized Education Plans for students with learning disabilities.
- Provided direct instruction to students in small group settings.
Social Media Manager
Fantasia Barrino
Baltimore, MD
01.2017 - Current
- Built and updated crisis communication plans to handle diverse situations.
- Facilitated consumer relations or relationships between managers and employees or different branch offices.
- Established and maintained working relationships with clients, government officials and media representatives.
- Collaborated with other departments to ensure brand consistency across all channels.
- Utilized Twitter and Facebook to promote products, services and content.
- Ensured compliance with company policies when publishing content online.
- Coordinated positive media interviews and events sponsorships.
- Created and optimized promotional publications and related materials.
- Identified client groups and audiences, determining best way to communicate publicity information.
Lockbox Processor
M&T Bank
Baltimore, MD
04.2022 - 09.2022
- Managed the reconciliation of cash deposits into the system.
- Accessed financial information to answer questions and gather details about specific accounts.
- Reviewed ACH files for errors prior to transmission.
- Checked postings and documents for correctness, accuracy and proper coding.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Reconciled or entered report discrepancies found in financial records.
- Prepared and processed payrolls.
- Responded promptly to customer inquiries via email or phone calls.
Item Processing Specialist
FIS
Baltimore, MD
08.2021 - 04.2022
- Developed new processes and procedures for improved workflow efficiency.
- Monitored and reconciled accounts to ensure adherence to bank policies and procedures.
- Monitored loans and accounts payable to confirm payments are current.
- Prepared daily reports for management review.
- Verified accuracy of customer data against source documents.
- Accurately input customer data into the system and update information as needed.
- Maintained a high level of confidentiality when dealing with sensitive information.
- Checked postings and documents for correctness, accuracy and proper coding.
- Handled bi-weekly payroll services for 22 employees.
Logistics Associate
Motion Industries
Baltimore, MD
03.2018 - 03.2021
- Used digital database to keep records of units and stock moved.
- Maintained accurate records for all shipments, including tracking numbers, cost information, and delivery dates.
- Developed strategies to reduce shipping costs while maintaining quality standards.
- Worked closely with customs brokers to ensure smooth clearance of imported goods through customs.
- Coordinated with vendors, customers, and other internal departments to ensure timely delivery of goods.
- Monitored freight carriers and negotiated better rates on behalf of the company.
- Resolved any issues that arose during the shipping process such as damaged goods or incorrect orders received by customers in a timely manner.
- Evaluated incoming pick-up and delivery requests to determine driver assignments.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT06-2024
High School Diploma -
Baltimore City College
Baltimore, MD06-2017
Skills
- Parent Communication
- Lesson Plan Implementation
- Behavior Modeling
- Records Management
- Company Procedure Adherence
- Recordkeeping
- Multi-Line Phone Systems
- Shipment Monitoring
- Professional Telephone Demeanor
- Records Management Abilities
Affiliations
- Mentor
- Volunteer at Saint Ignatius
Accomplishments
- Employee of the Month
Languages
English
Professional
References
References available upon request.
Timeline
Long-Term Substitute Teacher
Kelly Services
08.2022 - Current
Lockbox Processor
M&T Bank
04.2022 - 09.2022
Item Processing Specialist
FIS
08.2021 - 04.2022
Logistics Associate
Motion Industries
03.2018 - 03.2021
Social Media Manager
Fantasia Barrino
01.2017 - Current
Bachelor of Science - Business Administration And Management
Western Governors University
High School Diploma -
Baltimore City College