LAWANA GRAY
Ocala,FL
Summary
Dedicated and resourceful virtual assistant and event manager with over a decade of comprehensive experience in providing administrative support and orchestrating successful events. Proficient in managing calendars, coordinating logistics, and executing tasks to ensure seamless operations. Adept at leveraging technology to streamline processes and enhance efficiency. Exceptional communication and organizational skills coupled with a proven ability to multitask and thrive in fast-paced environments. Committed to delivering exceptional results and exceeding expectations in every aspect of virtual assistance and event management.
Overview
22
22
years of professional experience
Work History
MUSIC INSTRUCTOR & EVENT MANAGER
First Assembly Christian School
01.2017 - Current
- Planned & Executed school-wide events
- Instructor for general middle school music and high school bands
- Educational instruction & Classroom Management.
- Prepared students for auditions for institutions by aiding with music selection, assigning practice hours required for mastery of piece and assessing progress and accuracy in playing.
- Coordinated fundraising efforts for purchasing new instruments or supporting special events within the school community.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
MANAGER OF OPERATIONS
Pine & Petal Wood Flowers
01.2017 - 01.2018
- Day to Day operations of an online business
- Maintain inventory, shipping, and receiving
- Wedding floral event design & implementation.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Managed cross-functional teams for successful project completion and timely delivery.
VIRTUAL ASSISTANT/Event Manager
Lyons Den Solutions
01.2010 - 01.2017
- Customer Service
- Document Content & Editing
- Conference Planning & Event Management
- Calendar Management
- Hotel & Travel Arrangements
- Communication & Correspondence.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Completed business correspondence, transcription, and data entry.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
Event Coordinator
PricewaterhouseCoopers
05.2004 - 08.2005
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
Operations Coordinator
Get Motivated Business Seminars
05.2002 - 05.2004
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Trained and supervised event staff to complete tasks on time.
Education
Bachelor of Arts - Music
Southeastern University
Lakeland04.2000
Skills
- Project Management
- Event Management
- Critical Thinking
- Google Workspace
- Microsoft Office Suite (Excel, PowerPoint, Word)
- MacOS
- Writing Skills
- Problem-Solving
- Social Media Platforms
- Asana
- Slack
- Organization
- Office Equipment
- Strong Communication
- Guest Relations
- Team mentorship
- Time Management
- Creativity and Adaptability
References
- Patrick Nolan, 813-494-3789, nolan600@gmail.com
- Brent Carver, 410-402-3074, brent@carversuccess.com
Timeline
MUSIC INSTRUCTOR & EVENT MANAGER
First Assembly Christian School
01.2017 - Current
MANAGER OF OPERATIONS
Pine & Petal Wood Flowers
01.2017 - 01.2018
VIRTUAL ASSISTANT/Event Manager
Lyons Den Solutions
01.2010 - 01.2017
Event Coordinator
PricewaterhouseCoopers
05.2004 - 08.2005
Operations Coordinator
Get Motivated Business Seminars
05.2002 - 05.2004
Bachelor of Arts - Music
Southeastern University
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