LAWANDA BELLAZIN
New Roads
Summary
Accomplished Paraprofessional & Tax Preparer with a proven track record in fostering student success and client satisfaction at Pointe Coupee Parish School System and H & R Block Tax Services. Expert in behavior management and computer skills, significantly improving classroom dynamics and streamlining tax processes. Demonstrates exceptional communication and organizational abilities, enhancing learning environments and client trust.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Housing Authority of New Roads
06.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Paraprofessional
Pointe Coupee Parish School Board
02.2018 - 06.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Enforced rules and instructions to maintain discipline.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Oversaw groups of students at school maintaining optimal safety and security.
- Bookkeeping and processing financial reports.
- Answer phones, mail processing, and filing papers.
Tax Preparer
H & R Block
11.2015 - 04.2018
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Education
High School Diploma -
Pointe Coupee Central HS
Morganza, Louisiana05.1992
Skills
- Behavior Management
- Small Group & Individual Assistance
- Effective Communication
- Classroom Organization
- Computer Skills
- Clerical Support
- Documentation
- Data Collection
Timeline
Administrative Assistant
Housing Authority of New Roads
06.2024 - Current
Paraprofessional
Pointe Coupee Parish School Board
02.2018 - 06.2024
Tax Preparer
H & R Block
11.2015 - 04.2018
High School Diploma -
Pointe Coupee Central HS
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